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Consumer electronics retailer upgrades protection plan

Micro Center, a leading consumer electronics retailer, has entered into a multi-year agreement with the Warranty Group, a leading global provider of warranty solutions and underwriting services, which will allow the retailer to enhance its national Protection Plan program.

Under the new agreement, Micro Center customers will benefit from innovative warranty program solutions and customized services across a broad range of products.

The Warranty Group will provide underwriting services through its wholly owned subsidiary Virginia Surety Company, as well as regulatory, marketing and custom-tailored administrative services.

"We're delighted to welcome Micro Center to the Warranty Group family of national retail clients," said Justin Thomas, SVP at the Warranty Group. "This partnership represents a natural alignment between two organizations focused on providing best in class product protection programs to consumers in a customer friendly way."

"Partnering with the Warranty Group was an easy decision for us," said Eric Schneider, director of service for Micro Center. "The Warranty Group provides the experience, expertise and consumer focus we are looking to provide to our customers. In addition, the full range of products and services they offer will help Micro Center acquire new customers, strengthen our existing relationships and improve our overall brand experience."

The Warranty Group will provide underwriting services for Micro Center's Protection Program across all its national retail store locations.

Micro Center, a subsidiary of Micro Electronics, headquartered in suburban Columbus, Ohio, is a technology retailer focused on knowledgeable computer users. It operates 23 large-market locations nationwide as well as an e-commerce site.

 

 

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