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Lands’ End standardizes free shipping ahead of holidays

Lands’ End will offer free shipping to all customers on purchases more than $50 as part of its standard customer offerings. U.S. customers will also have the option to upgrade to two-day UPS shipping for $5.

"At Lands' End we are very in tune with our customers and are always listening to their wants, needs and frustrations," said Edgar Huber CEO and president of Lands' End. "Based on our research, we learned that the cost of shipping is very important to our customers and decided to make the necessary changes to ensure we are providing our customers with the exceptional customer service they have come to expect."

Previously, Lands' End only offered free shipping on purchases more than $50 as part of yearly promotions, and customers were required to enter a code in order to redeem the discount. The retailer’s e-commerce site has also been updated to simplify the checkout experience. Customers will no longer have to enter a promotion code, and shipping preferences can be easily selected.

 

 

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