WESTBORO, Mass. — Modell’s has selected Micros-Retail, a leading provider of retail technology for the specialty and general merchandise retail industry, to help it improve customer experience, modernize IT for the stores and streamline day-to-day functions.
Micros-Retail’s Xstore Point-of-Service and Relate Customer Relationship Management solutions will help the sporting goods retailers tackle its initiatives. Modell's will also leverage mobility in its stores with Micros-Retail’s miStore, which provides sales associates with detailed product information so they can serve customers on the floor more efficiently.
"We look forward to enhancing the shopping experience at our stores through the use of mobility," stated Hans Kantor, VP of information technology for Modell's. "We know this is a vital next step to best serve our customers, and Micros has proven to be a great technology partner."
In addition, the Java-based product Micros-Retail Xstore significantly reduces the training time required by Modell's technical teams, facilitating a faster adoption rate and ease of use of the solutions across the enterprise.
"We are pleased to grow and strengthen our longtime partnership with Modell's as it embraces more innovative solutions for its expanding operations," stated Jeremy Grunzweig, COO, Micros-Retail solutions.
Modell’s operates more than 150 stores in New York, New Jersey, Pennsylvania, Connecticut, Rhode Island, Massachusetts, New Hampshire, Delaware, Maryland, Virginia and the District of Columbia.
Micros Retail, a division of Micros Systems, Inc., offers an omni-channel platform that allows retailers to successfully engage their customers with point of sale, e-commerce, mobile, loyalty and CRM, loss prevention, distributed order management, inventory management and merchandise planning solutions. Services include platform implementation and integration, strategic business consulting, design services including creative and user experience, hosting and managed services. Some of its clients include Armani Exchange, Bebe, Brooks Brothers, Cabela's, Charlotte Russe, Charming Shoppes, Gucci, Guess, Juicy Couture, Lucky Brand, Lululemon, Staples, Starbucks Coffee, Sur La Table and Whirlpool.