RadioShack has extended its long-term agreement with Citi Retail Services. Under the agreement, Citi will continue to provide service-enhancing solutions and analytics in support of RadioShack’s targets for growth.
“Our business is in the midst of a significant and exciting transformation,” said Joe Magnacca, Radio Shack’s CEO. “Citi Retail Services has been an important partner for RadioShack, delivering the consistency and high level of service that is vital to our success. We are happy to continue to offer this program to our customers with Citi’s partnership.”
“RadioShack has been a strong partner of Citi’s since 1985, with a shared focus on customer satisfaction,” said Leslie McNamara, managing director and EVP of partner management for Citi Retail Services. “We appreciate RadioShack’s continued loyalty and commitment to our relationship.”
RadioShack will re-launch its private label credit card in the first quarter of 2014, with new branding. This will be one element of a brand refresh that includes new and exclusive product offerings, brighter and more easily shop-able stores and the opening of more than 100 concept and brand statement stores before the end of 2013.
According to Citi Retail Services, the renewed agreement affirms its position as a top provider of private label and co-branded card products to North American retailers and their customers.
Citi, a leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.
Citi Retail Services is a leading provider of consumer and commercial credit card products, both private label and co-branded, to national and regional retailers and their customers across the U.S. It also provides retail industry expertise, including transaction data analytics, and fully integrated marketing and loyalty programs. The business services millions of accounts for a number of brands, including Best Buy, ExxonMobil, Macy’s, Sears, Shell and Home Depot.