01/27/2015 - 17:38

Like many buzzwords in the industry, from cloud to big data, the term “digital” is evolving. In the retail realm, the term “digital” is creating a customer experience that is easy to use and highly reliable with no manual interference required. But what does becoming a “digital retailer” really mean? 

01/27/2015 - 15:59

E-commerce giant Amazon.com is upping the ante on its free shipping policy. 

 

01/27/2015 - 12:50

Prepaid payment provider Blackhawk Network has created a new division dedicated to providing customized engagement, incentive and rebate programs for consumers, employees and sales channels.

01/26/2015 - 16:24

Buy online, pick up in store capabilities are being rolled out to all of Kohl’s nearly 1,200 stores this spring after a successful 100 store pilot program during the holidays.

01/26/2015 - 14:43

At a time when omnichannel retailing is more important than ever for retailers, Gap Inc. is shutting down one of its digital brands.

01/26/2015 - 14:03

To succeed in today's dynamic industry, retailers need to offer a seamless shopping experience that never loses sight of customer needs, both in-store and online. 

01/23/2015 - 10:40

Macy’s plans to quadruple the size of a central California distribution facility that has played a key role in the execution of the retailer’s omnichannel strategy. 

01/22/2015 - 11:23

Weak retail traffic and fewer sales at Sears hurt Lands’ End Inc. during the peak holiday season.

01/21/2015 - 18:17

The restructuring of Walmart’s senior executive ranks continues with the latest round of appointments involving some familiar leaders in new roles with curious titles as well as some key resignations.