2016-01-22 16:39

Retailers understand that loyal customers are the most profitable shoppers. While these consumers make buying decisions that are increasingly influenced by online channels, the vast majority of retail business in the United States is conducted in the physical store, and this isn’t changing with the Millennial generation. 

2016-01-22 16:31

E-commerce retailers might think new customers acquired during the holiday season are a gift, but they many not keep on giving.

2016-01-22 15:56

Retailers’ top priorities for POS and customer engagement reinforce the concept of the store as the foundation of an omnichannel enterprise.

2016-01-22 15:31

Retailers are generally optimistic about 2016, with such factors as low gas pricing and the housing market uptick working in the industry’s favor.

2016-01-22 12:49

Amazon.com is getting its nose out of books and consumer electronics and into a more fashionable merchandise area. 

2016-01-21 15:56

If this past holiday season was any indication, American consumers can expect to receive even more email from retailers in the coming year as improved targeting has increased the efficacy of the marketing tactic.

2016-01-21 15:13

Modell’s Sporting Goods is playing to win when it comes to network security.

2016-01-21 15:10

Consumers are increasing their use of apps for a specific purpose that should make retailers happy.

2016-01-21 14:58

Abandoned carts get plenty of attention. Retailers run reports on lost revenue from abandons. Email campaigns start hitting customers as soon as an hour after they abandon. A day later, another email comes.