Click and collect, or customers ordering goods online for retailers to assemble for in-store pickup, is a practice retailers should consider this holiday season.
While most large retailers now offer omnichannel return capabilities, the experience may leave something to be desired.
Online spending this holiday season is shaping up to be downright joyful for retailers.
The holidays are becoming an increasingly social event, as evidenced by the promotional campaigns of two major department store chains this season.
Kmart is preparing for what many experts predict will be a mobile-heavy holiday shopping season with an expanded mobile app.
A new type of POS malware has been attacking POS systems at U.S. retailers for some time, and has been identified as the holiday shopping season begins.
Asurion Retail Solutions has introduced an unlimited device protection plan to help retailers build stronger, more connected relationships with small businesses and consumers.
REI's plea asking shoppers to skip Black Friday and go outside has prompted nearly 1 million endorsements for the retailer's #OptOutside social media campaign.
Retailers who develop their e-commerce environments for mobile phone users appear to be on the right track.
GameStop forecast an exceptionally wide range of same store sales possibilities during the fourth quarter following weaker than expected third quarter results.