Lowe's has named Paul D. Ramsay as chief information officer, effective immediately. Ramsay, who has been serving as acting CIO since March, will report to Richard D. Maltsbarger, who was himself appointed chief development officer.
U.S. retailers reported 5% year-over-year growth in general merchandise, apparel, furniture and other (GAFO) retail sales. According to monthly figures from in-store retail analytics provider Euclid, shoppers made fewer trips to the store than expected, but were very engaged and showed a lot of intent to buy.
Mobile shopping, same-day delivery, and growing volumes of data from online channels are forcing retailers to a tipping point to remain competitive and better respond to evolving customer needs and preferences, according to a new research report by Capgemini Group.
Staples plans to open a development center in downtown Seattle, near the Pioneer Square/International District — its second in the West Coast — staffed with e-commerce and engineering teams, which will be responsible for enhancing search, SEO and personalization.
Walmart plans to roll out Savings Catcher nationwide later this summer. The receipt comparison tool is designed to eliminate the need for customers to visit multiple stores to find low prices, the company said at one of its annual shareholders events.
In a major boost to member benefits, Sam’s Club announced a credit card cash back program that gives members the opportunity to earn 5% cash back on fuel, 3% cash back on dining and travel and 1% cash back on all other purchases, up to $5,000 annually.