Shoppers continue to integrate digital devices into their lives and crave an equally integrated experience from retailers, but satisfying this heightened set of ominchannel expectation remains a work in progress for most retailers.
Publix credited its customer service for helping fuel third-quarter sale sales of $7 billion, a 5.6% increase from last year’s $6.7 billion. Comparable-store sales for the third quarter of 2013 increased 4.1%.
The Container Store began trading on the New York Stock Exchange, under the ticker symbol “TCS.” Expectations were high: On Thursday, the retailer set its IPO price at $18 per share, higher than the originally-expected range of $14 to $16 per share.
Big Lots plans to close down its wholesale operations, Big Lots Wholesale, Consolidated International and Wisconsin Toy, by the end of the current fiscal year. The move is the latest in the company’s strategy to refine its business model and focus on its retail stores.
The U.S. Federal Trade Commission has given Office Max and Office Depot clearance to proceed with their proposed merger. The companies anticipate completing the transaction after market close on Nov. 5, subject to the satisfaction of remaining closing conditions.