06/27/2012 - 14:54

Best Buy, which at its recent shareholders' meeting said it would offer more technology services, has announced that it is expanding the Best Buy Mobile brand and store-within-a-store concept into 14 Five Star stores throughout Nanjing, China, this summer.

06/27/2012 - 14:37

CVS Caremark has named Stephen Gold as CIO.

06/27/2012 - 13:20

Lowe's is engaging the services of Microsoft to help improve customer service.

06/27/2012 - 12:43

Walmart is offering its customers more ways to connect with the availability of a new prepaid mobile broadband service from TruConnect Mobile.

06/27/2012 - 11:40

Publix, Hy-Vee, H.E.B., Sam's Club, ShopRite, Aldi, Giant Eagle and JCPenney were among the highest-rated companies for customer service, according to new research from the Temkin Group.

06/27/2012 - 11:11

Launching new products is difficult in the best of times, but winners of the 2012 Nielsen Breakthrough Innovation Award found ways to succeed during one the worst recessions in a generation.

06/27/2012 - 10:58

A growing number of shoppers are using their smartphones to help them make in-store purchases.

06/27/2012 - 10:24

Toys"R"Us has enhanced its loyalty program with the launch of an all-new integrated, point-based system that delivers streamlined benefits for members, as well as new and existing "R"Uscredit card holders.