KING OF PRUSSIA, Pa. — Godiva has signed a new multiyear agreement with eBay company GSI Commerce, which will enable the global chocolatier to leverage GSI’s omni-channel commerce, multichannel retailing and digital marketing services.
Under the terms of the agreement, which extends their existing partnership, GSI will continue to provide fulfillment, order management technology and customer care solutions to the company. Additionally, GSI will now manage freight solutions and co-packing services in conjunction with Godiva’s internal team.
“Our brand is dedicated to delighting our customers and GSI is committed to helping us deliver on that promise with consistent excellence in fulfillment and customer service,” said Godiva CEO Jim Goldman. “Having a trusted partner that can help us grow our business and provide a superior quality delivery solutio