“Canadians are increasingly seeking effective online retail options and we have made significant investments to build a dedicated e-commerce site in English and French to meet these needs,” Toby Lenk, president of Gap Inc. direct, the company’s e-commerce division, said. “Customers can now shop Gap, GapKids, babyGap, Banana Republic and Old Navy online with ease with one checkout, free returns and no hidden fees.”
Rather than shipping orders from its fulfillment centres in the United States, Gap Inc. said it has built a dedicated, in-country fulfillment centre in Bolton, Ontario, to make sure customers have better service and faster, reliable in-country shipping. Customers will not have to pay import and customs duties on any order and should receive faster shipments as they will not be delayed at customs. Online orders are shipped by Canada Post.