Content about Amazon.com

July 24, 2014

Second quarter sales at Amazon increased 23% to $19.3 billion thanks to growth of new and existing products, but the company reported an even bigger loss than it did the prior year.

July 23, 2014

Amazon has added hundreds of thousands of songs and hundreds of new, expert-programmed Prime Playlists to its Prime Music catalog.

July 18, 2014

Amazon found another way to endear itself to customers with a new service called Kindle Unlimited that provides access to 600,000 books for a flat monthly fee.

July 16, 2014

Amazon’s reputation as the online low price leader has come under attack from opponents of its dynamic pricing model and now a new tool from Savings.com is designed to help shoppers thwart the online giant’s algorithms.

July 15, 2014

If Amazon makes good on its guidance for the second quarter, sales during the period ended June 30 rose somewhere between 15% and 26% to range from $18.1 billion to $19.8 billion.

July 15, 2014

Amazon Web Services (AWS) has introduced a host of new capabilities as part of its Mobile Service platform to simplify the development and management of apps.

July 7, 2014

Amazon is expanding its organic and non-GMO natural food offering with the addition of Green PolkaDot Box Incorporated (GPDB), an emerging online food club.

July 2, 2014

Former Amazon operations executive Jeff Helms has joined crowdsourced same-day delivery start-up Deliv as head of delivery operations.

July 1, 2014

Amazon continues to expand its original content creation capabilities. The online retail giant has added the hour-long dramatic thriller Hysteria, from Amazon Studios, Universal Television and Alcon Television Group, to its third pilot season, which will debut later this year on Amazon Instant Video.

June 24, 2014

Intense price competition during back-to-school season is nothing new, but the competition now occurs on the shifting sands of an increasingly dynamic online world.

June 24, 2014

Amazon’s books editors have chosen their annual list of the 10 best books that have been released since January.

June 18, 2014

Amazon has thrown its hat into the smartphone ring. At an event in its hometown of Seattle, the online retailer unveiled Fire, the first smartphone it has ever designed.

June 17, 2014

The Mayday button customer service feature Amazon introduced on its Kindle Fire HDX product last fall boasts an average response time of less than 10 seconds, roughly the time it takes other organizations’ automatic voice response system to say, “your call is very important to us….”

June 16, 2014

Amazon’s Appstore selection has nearly tripled in the past year and developers continue to report strong monetization from the apps they offer in the store.

June 11, 2014

Chine-based e-commerce company DHgate allows consumers and business to purchase goods directly from Chinese manufacturers and has big growth plans after hiring veterans of Amazon, Google, eBay and Alibaba.

June 10, 2014

Automotive service is one thing Amazon.com can’t offer online, but Pep Boys has figured out how to digitally enable its business to drive solid growth.

June 9, 2014

According to a Reuters report, Amazon is making headway into the online payments arena, which has long been dominated by PayPal.

May 27, 2014

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.

May 21, 2014

Amazon.com took second place overall and was the highest-ranked retailer in the 2014 Temkin Customer Service Ratings, which rates 233 companies across 19 industries with 10,000 U.S. consumers. Other retailers in the top 12 include Chick-fil-A, Publix, H-E-B, Starbucks, Costco, QVC, and Trader Joe's.

May 21, 2014

Amazon.com took second place overall and was the highest-ranked retailer in the 2014 Temkin Customer Service Ratings, which rates 233 companies across 19 industries with 10,000 U.S. consumers. Other retailers in the top 12 include Chick-fil-A, Publix, H-E-B, Starbucks, Costco, QVC, and Trader Joe's.

May 15, 2014

Endicia, a provider of e-commerce shipping technology has added an Amazon integration to its shipping software's capabilities. The solution, which allows users to import orders and post-back tracking information, is designed to increase shipping efficiency.

May 8, 2014

Amazon customers in 15 additional cities are now eligible for Sunday delivery, according to the online retail giant.

May 6, 2014

Ticketfly, a San Francisco-based ticket distribution service founded in 2008, has hired former Amazon chief operating officer Steve Oliver to help develop the startup’s long-term strategy as it prepares to expand internationally, according to a Reuters report.

May 6, 2014

Thanks to a partnership between Amazon and Twitter, people can now link their Twitter accounts to their Amazon accounts and shop for items by responding to any tweet with an Amazon product link and hashtag #AmazonCart.

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