May 13, 2015

The brick-and-mortar shopping experience is getting a social makeover at Tanger Factory Outlet Centers. 

May 5, 2015

A major Canadian grocery chain has a new partner in its quest to improve its omnichannel capabilties.

May 4, 2015

Shopper sentiment surged in the first quarter of 2015 amid optimism over the labor market, job stability, personal finances and gas prices, according to a new survey.

April 30, 2015

Bi-Lo Holdings wants to tap into its shoppers’ digital lifestyles with a 360-degree mobile app and website experience that delivers personalized coupons based customer shopping habits.

April 22, 2015

CVS wants customers to fill their bags, so the drugstore chain is kicking off a "Fill Your Bag" promotional event in all of its 7,800 stores. 

March 31, 2015

Dollar General is thinking digital this spring with a new way to appeal to coupon-clipping customers. 

March 30, 2015

Retailers have long known the value of collecting and using customer information for internal analytics and marketing. With advancements in technology, retailers now have access to more information than ever about their customer. But with the exciting potential for the use of this data, retailers need to be aware of the legal and reputational pitfalls that come with maintaining and using these treasure troves of data. 

March 25, 2015

Yet another study has documented retailers’ inability to keep pace with shoppers’ heightened expectations for a seamless experience driven by all manner of technological advancements.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 4, 2015

Improved customer service programs and a better store experience helped regional grocery chain Weis Markets post a jump in same store sales for the fourth quarter.

February 27, 2015

A new e-commerce startup is aiming to shift the paradigm in the world of online shopping with the release of a customizable deal dashboard.

February 10, 2015

Traditional preprint circulars continue to dominate many retailers’ promotional offerings but digital coupon momentum is accelerating judging from strong 2014 results at Coupons.com.

January 27, 2015

For many supermarkets, having an effective grocery shopping app is a key component of their omnichannel toolkit. But how to design it? 

December 16, 2014

Shoppers at Rite Aid stores in New York and Los Angeles will soon get a dose of 3-D along with their prescriptions as the retailer rolls out the first of its high-tech customer kiosks at 200 retail locations.

December 12, 2014

E-commerce has changed the way consumers purchase products, but until very recently, the basic structure of the transaction and sale itself hadn’t evolved much.

November 26, 2014

Meijer is taking a different approach to Cyber Monday this year. 

November 11, 2014

This past summer President Obama turned heads when the White House hosted a curious sounding event called a Maker Faire.

November 10, 2014

Recently, I participated in a strategic conference that included several sessions on how to effectively use advertising and promotion to reach moms, millennials, multiculturals and other shopper segments. 

November 6, 2014

IBM is forecasting a record holiday season heavily influenced by digital sales.  IBM research based on digital analytics predicts a total online sales increase of more than 15% over a 5-day period between Thanksgiving and Cyber Monday.  

November 3, 2014

A powerful alliance formed by News American Marketing, Acosta Sales & Marketing and dozens of leading brands and retailers have stepped up again this veterans day to remind Americans to Believe in Heroes.

October 6, 2014

Dollar General’s new Fast Way to Save program, which runs from now through Nov. 15, uses the retailer’s new DG Digital Coupon platform powered by Coupons.com to offer its customers more than 100 in additional digital coupon savings.

September 17, 2014

As more retail promotions migrate online, RetailMeNot has introduced two new products poised to disrupt the traditional print circular.

August 19, 2014

Staples has enlisted Kenshoo, a global leader in predictive media optimization technology, and RevTrax, a promotions platform that drives and measures in-store sales through digital coupons, to help the company optimize omnichannel campaigns in Canada.

August 7, 2014

Sales at Coupons.com surged 32% in the second quarter, but the digital coupon provider reported an increased loss as stock-based compensation expenses ate into profits.