March 27, 2015

Retailers can measure every aspect of shoppers’ behavior on their Web sites and now an agreement between Nielsen and RetailNext means some of the same insights can be obtained from the physical world.

March 27, 2015

Forbes is reporting that Amazon.com is in the preliminary stages of a deal to buy luxury retailer Net-a-porter, which could be its biggest acquisition ever according to the magazine.

March 27, 2015

Forbes is reporting that Amazon.com is in the preliminary stages of a deal to buy luxury retailer Net-a-porter, which could be its biggest acquisition ever according to the magazine.

March 27, 2015

We are or should be familiar with the Americans with Disabilities Act’s (“ADA”) requirements for accommodating the disabled. Wheelchair ramps, handicap stalls and other items that assist the disabled are commonplace. But the ADA is broader and increasingly includes making the Internet -- and e-commerce -- more accessible for the visually impaired. 

March 27, 2015

We are or should be familiar with the Americans with Disabilities Act’s (“ADA”) requirements for accommodating the disabled. Wheelchair ramps, handicap stalls and other items that assist the disabled are commonplace. But the ADA is broader and increasingly includes making the Internet -- and e-commerce -- more accessible for the visually impaired. 

March 26, 2015

Amazon is accelerating the expansion of its one-hour delivery servcie with a rollout of the program in Dallas.

March 26, 2015

Amazon is accelerating the expansion of its one-hour delivery servcie with a rollout of the program in Dallas.

March 26, 2015

GameStop’s strongest growth in 2015 will have little to do with gaming as the company plans to open between 350 to 550 stores in technology brands segment while paring its GameStop store presence. 

March 26, 2015

In its quest to offer its customers everything from one-hour delivery of toilet paper to instant TV streaming, Amazon now wants to dominate the market in cloud storage with a dirt cheap new plan. 

March 26, 2015

In its quest to offer its customers everything from one-hour delivery of toilet paper to instant TV streaming, Amazon now wants to dominate the market in cloud storage with a dirt cheap new plan. 

March 26, 2015

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.” 

March 26, 2015

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.” 

March 26, 2015

Proctor & Gamble is trying to increase Latina interest in its products with a new “Living Fabulosa” (living fabulously) initiative.

March 25, 2015

Barnes & Noble is launching a Twitter giveaway to promote its famous in-store Storytimes. 

March 25, 2015

Separating itself from Sears Holdings a year ago has not helped Land’s End financial footing judging from the company’s fourth quarter profit and same store sales decline.

March 25, 2015

Facebook is aiming to revolutionize the way customers communicate with retailers by re-inventing the customer service platform. 

March 25, 2015

Facebook is aiming to revolutionize the way customers communicate with retailers by re-inventing the customer service platform. 

March 25, 2015

Yet another study has documented retailers’ inability to keep pace with shoppers’ heightened expectations for a seamless experience driven by all manner of technological advancements.

March 25, 2015

Yet another study has documented retailers’ inability to keep pace with shoppers’ heightened expectations for a seamless experience driven by all manner of technological advancements.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 24, 2015

A strengthened omnichannel fulfillment model helped slow the pace of sales declines at Toys “R” Us last year and now the retailer is looking to execute the next phases of transformation strategy to restore profitable growth.

March 24, 2015

The e-commerce world in which Deliv CEO Daphne Carmeli lives is one where the fastest delivery method is also the least expensive. How can that be?

March 24, 2015

The e-commerce world in which Deliv CEO Daphne Carmeli lives is one where the fastest delivery method is also the least expensive. How can that be?