April 20, 2016

BJ’s Wholesale Club is the latest in a long line of retailers to offer some form of picking up and paying for online purchases at a local store.

April 20, 2016

Hudson’s Bay Company (HBC) is creating a new corporate communications and public relations division, and tapping a seasoned veteran, Andrew Blecher, to oversee it.

April 20, 2016

PSK Supermarkets, a 14-unit  Mount Vernon, N.Y.-based grocer that operates stores under the Foodtown banner, leverages cloud-based Dayforce Human Capital Management technology from Ceridian to run at maximum efficiency in order to compete with national rivals and keep food prices low for shoppers.

April 20, 2016

Macy’s ranked as the department store of the year in the Harris Poll’s 28th annual EquiTrend Study, which recognizes the strongest brands based on consumer response.

April 20, 2016

One key area of the supply chain — forecasting — is an area of concern for almost three-quarters of North American retailers.

April 20, 2016

Consumers are willing to use their mobile devices for shopping, but retailers still need to carefully design their mobile apps and experiences.

April 20, 2016

There is no shortage of emerging technologies with the potential to transform how retailers operate, but some are closer to realizing that potential than others.

April 20, 2016

Target Corp. weighed in on the national debate about which bathrooms transgender people can use, staking a position that is sure to elicit as much praise as it does criticism.

April 20, 2016

James Rhee is a tech-savvy numbers and operations guy, but the private equity investor-turned retailer relied on more than business smarts and technology to help revive Ashley Stewart.

April 20, 2016

Online home furnishings retailer Wayfair Inc., is partnering with Seattle-based home services platform Porch.com to offer home installation and assembly services to its customers.

April 19, 2016

Albertsons plans to provide free hearing tests to customers in 24 stores using a unique testing kiosk developed by Hearing Wellness Network.

April 19, 2016

Eighty-eight percent of consumers plan to celebrate Mother’s Day 2016 and clothing is this year’s big winner.

April 19, 2016

CVS Health is teaming up with Curbside to offer consumers in-store pick up at their neighboorhood CVS for digital purchases.

April 19, 2016

eBay Enterprise has completed its merger with Innotrac Corp., creating  a new, private company called Radial that provides technology and related services for online retailers, including payments, fulfillment, logistics and customer service.

April 19, 2016

While high bounce and exit rates can be frustrating to online retailers, nothing irks them more than seeing a high percentage of abandoned carts.

April 19, 2016

After reporting a 13.2% first quarter same-store sales increase, The Tile Shop boosted its full year profit forecast and said it would open between nine and 12 stores this year.

April 19, 2016

Grand Rapids, Michigan-based Meijer is giving customers the chance to help create a TV commercial, and gaining some free social promotion in the process.

April 19, 2016

Nordstrom announced it will phase out 350 to 400 jobs, primarily in its corporate center and regional support teams, through the end of the second quarter.

April 19, 2016

Target is raising its minimum wage to $10 an hour, Reuters reported.

April 19, 2016

Supervalu is adding a veteran wholesale executive, James Weidenheimer, to a new C-level position and also enacting several other changes to its senior leadership team.

April 19, 2016

Visa is rolling out a technology enhancement — Quick Chip for EMV— designed to optimize EMV chip card processing and speed up checkout times.

April 18, 2016

Consumers who want free two-day shipping of their Amazon.com orders but don’t want to make an upfront commitment have a new option.

April 18, 2016

Yes, but only if you listen — to both of them

In the early days of retail, the store proprietor knew customers by sight. As mostly mom-and-pop businesses, they naturally spent time getting to know their customers, who probably were also neighbors and friends. They knew from experience and immediate feedback what merchandise would or wouldn’t sell. It was the ultimate in customer intimacy.

April 18, 2016

Retailers will have a new friction-free way to convert shoppers into buyers this holiday season as Google expects buy button functionality piloted last year to be broadly available by the fourth quarter.