May 12, 2015

The majority of retailers plan to use gamification to increase engagement with customers, according to a new survey.

March 26, 2015

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.” 

June 16, 2014

Quill Ideas is the name of a new crowdsourcing platform the online division of Staples launched for customers and employees to share ideas in new and interesting ways.

May 15, 2013

Walmart has partnered with Inward Strategic Consulting to design an innovative way to engage with staff and foster what the company hopes is a fun yet productive work environment that enhances customer experience.

February 8, 2013

Heading into the toy industry's largest trade show next week, toy manufacturer, Hasbro, reported net revenues of $1.28 billion for the fourth quarter of 2012, compared with $1.33 billion in 2011.

October 5, 2011

While Toys"R"Us and Kmart were among the first retailers to release their hot toy lists, Walmart wasn't too far behind this year, offering many of the same toys as the aforementioned companies, and even some exclusives.

May 23, 2011

With the dust settled from Target’s first-quarter earnings announcement last week, it has become quite apparent the company would not be faring well were it not for the beneficial effects of the PFresh remodeling program and last fall’s introduction of 5% REDcard Rewards.

The two initiatives combined contributed more than 1% apiece to Target’s first-quarter same-store sales increase of 2% and in essence allowed the company to avoid posting a negative comp.

May 16, 2011

Target has awarded its 2010 Partner Award of Excellence to Munchkin, a designer and manufacturer of clever infant and toddler products. Target presents the award to select companies across various companies. Munchkin took home the top honor in the newborn/infant/toddler category.

“At Munchkin, we strive to provide parents with clever products that make their lives easier. Our retail partnerships are incredibly important to our brand, as they make our line of innovations more accessible to consumers. We are honored to be recognized by Target for our quality and high standards.”

March 17, 2011

Hasbro announced that it has appointed Margie Chan-Yip to serve as VP global publishing. In her new role, Chan-Yip will be responsible for creating new and innovative ways to bring Hasbro brand stories to consumers worldwide, from traditional print to e-book formats.