January 29, 2015

With the Internet of Things (IoT) comes yet another technology-driven advancement that challenges businesses with promising opportunities and potentially vexing responsibilities. Thus, a solid understanding of best practices for customer data privacy and security will help those who collect, store and use the data to manage the IoT’s potential risks and rewards.

September 11, 2014

Nicholas Ahrens will join the Retail Industry Leaders Association (RILA) as VP of privacy and cyber security. Joining the association from the Office of the General Counsel at the U.S. Department of Commerce, Ahrens will lead RILA’s privacy and data security agenda and serve as the lead advocate to the government on cyber security, privacy, data security and related issues.

May 19, 2014

This weekend, more than 30,000 professionals from the shopping center industry gathered in Las Vegas for the Global Retail Real Estate Convention.

April 4, 2014

There were a lot of developments in the world of data security last week with a judge agreeing to consolidate lawsuits related to the Target data breach in a Minnesota court, more hearings in Washington, D.C. and troubling research about consumers sharing personal data on public Wi-Fi.

January 10, 2014

A majority of consumers find point-of-sale (POS) prompts, such as discount alerts on their mobile devices an invasion of their privacy, according to a recent website poll from CompuCom.

October 4, 2013

A recent string of media reports has focused on major retailers that track customers who return merchandise. While the plaintiffs’ bar and the media are seeking to transform return monitoring into a headline-grabbing consumer privacy issue, the practice is hardly new, it is certainly justified as an anti-fraud measure and any litigation or compliance risk should be mitigated by appropriate disclosures.

February 5, 2013

Finding the right balance between providing consumers targeted and offers while still respecting their privacy is ongoing battle for mobile marketers.