August 25, 2015

Recent turmoil in the stock market hasn’t dimmed Best Buy’s outlook for the third quarter while the release of better than expected second quarter results has validated the company’s strategy, according to CEO Hubert Joly.

August 25, 2015

Fast growing e-commerce firm Instacart is now delivering groceries to a 17th major U.S. metropolitan area.

August 14, 2015

Retailers rely on a combination of dividend payments and share repurchase programs to return cash to stockholders, but the latter method is coming under scrutiny as Democrats look to leverage the populist theme of income inequality during the 2016 presidential campaign.

August 11, 2015

An early proponent and innovator of retail health care clinics has joined Walmart in a new role that suggests the world’s largest retailer is ready to make some major moves.

July 22, 2015

Amazon Home Services has expanded the number of providers and the services they offer in 15 metropolitan areas, including Atlanta, Boston, Chicago, Dallas-Fort Worth, Houston, Miami, Philadelphia, Phoenix, San Diego, San Jose and Washington, D.C.

June 26, 2015

Talk about a perfect storm. As if the role of the CMO isn’t changing fast enough in all industries, the retail industry itself is undergoing major disruption and rapid transformation. As a result, retail CMOs certainly have their work cut out for themselves. 

June 25, 2015

Sears has opened a new connected home flagship store near Silicon Valley and Ryan Ciovacco, president of consumer electronics and connected solutions, spoke with Retailing Today about the major initiative.

June 17, 2015

A search is underway for a new CEO to execute a massive transformation at one of the world’s largest retailers. Getting to the interview will require U.S. executives to take a very long flight and the successful applicant will need good listening skills to decipher the accent of co-workers.

June 14, 2015

The constant evolution of the digital space may leave retailers feeling weary about digital promotions. However, digital promotions are an increasingly important part of the personalized marketing mix – especially in the omnichannel retail environment. 

June 10, 2015

Plus-size apparel retailer Torrid is launching a national quest to discover the new face for the brand.

June 5, 2015

The nature of competition in the retail industry is not what it used to be. The top 10 U.S. retailers now account for more than $1,200,000,000,000. The big have gotten bigger and will continue to do so in the near term, however there is also a dramatic “re-fragmentation” of the retail industry underway.

May 28, 2015

We live in interesting times when it comes to all the ways we can pay and complete purchases, times when you can now order food for delivery without ever leaving your search engine.

May 26, 2015

Reports of the death of brick-and-mortar stores have been greatly exaggerated. How else to explain the throngs of shoppers still crowding physical stores in the major shopping districts of the U.S.?

May 13, 2015

Macy’s Chairman and CEO Terry Lundgren offered plenty of reasons why the company’s first quarter sales were worse than expected – but also noted the confluence of factors that caused the disappointing results are largely behind the company. 

May 5, 2015

Omnichannel may not be Netsuite CEO Zach Nelson’s favorite word, but that didn’t stop him from using it extensively and sharing a vision of what it means during the cloud commerce leader’s annual SuiteWorld conference. 

May 4, 2015

Macy’s and Rite Aid are joining the other major retailers and companies that have partnered with Plenti, the first U.S.-based loyalty coalition that allows shoppers to earn rewards points through a variety of purchases, from paying a phone bill to filling up at the pump.

April 23, 2015

Publix pharmacies surpassed a major milestone this month, filling more than 50 million free prescriptions for its customers in the past eight years.

March 31, 2015

PetSmart Inc. is looking to drive growth with six new executive appointments focused in the areas of customer experience, merchandise planning, strategy, initiatives, sourcing and real estate.

March 30, 2015

Best Buy has announced that it is shutting down its Future Shop stores in Canada, consolidating under the Best Buy name and spending $200 million on its e-commerce capabilities.

March 30, 2015

Retailers have long known the value of collecting and using customer information for internal analytics and marketing. With advancements in technology, retailers now have access to more information than ever about their customer. But with the exciting potential for the use of this data, retailers need to be aware of the legal and reputational pitfalls that come with maintaining and using these treasure troves of data. 

March 23, 2015

The rapid changes in the digital and mobile world are radically affecting consumer behavior, disrupting traditional means of retailer/consumer interaction and influencing buying behavior and payment options in an unprecendented way. 

January 21, 2015

The popularity of Disney’s Frozen license and a final surge of spending allowed most U.S. toy retailers to grow sales this past holiday season, according to new data from NPD.

January 20, 2015

If Staples fails to merge with Office Depot, activist investor and major Staples shareholder Starboard Value LP is warning the company’s share price will crater and Chairman and CEO Ron Sargent needs to go.

January 8, 2015

Macy’s announced a series of major operational and merchandising moves to accelerate its omnichannel approach while also releasing solid holiday sales.