May 5, 2015

Omnichannel may not be Netsuite CEO Zach Nelson’s favorite word, but that didn’t stop him from using it extensively and sharing a vision of what it means during the cloud commerce leader’s annual SuiteWorld conference. 

May 4, 2015

Macy’s and Rite Aid are joining the other major retailers and companies that have partnered with Plenti, the first U.S.-based loyalty coalition that allows shoppers to earn rewards points through a variety of purchases, from paying a phone bill to filling up at the pump.

April 23, 2015

Publix pharmacies surpassed a major milestone this month, filling more than 50 million free prescriptions for its customers in the past eight years.

March 31, 2015

PetSmart Inc. is looking to drive growth with six new executive appointments focused in the areas of customer experience, merchandise planning, strategy, initiatives, sourcing and real estate.

March 30, 2015

Best Buy has announced that it is shutting down its Future Shop stores in Canada, consolidating under the Best Buy name and spending $200 million on its e-commerce capabilities.

March 30, 2015

Retailers have long known the value of collecting and using customer information for internal analytics and marketing. With advancements in technology, retailers now have access to more information than ever about their customer. But with the exciting potential for the use of this data, retailers need to be aware of the legal and reputational pitfalls that come with maintaining and using these treasure troves of data. 

March 23, 2015

The rapid changes in the digital and mobile world are radically affecting consumer behavior, disrupting traditional means of retailer/consumer interaction and influencing buying behavior and payment options in an unprecendented way. 

January 21, 2015

The popularity of Disney’s Frozen license and a final surge of spending allowed most U.S. toy retailers to grow sales this past holiday season, according to new data from NPD.

January 20, 2015

If Staples fails to merge with Office Depot, activist investor and major Staples shareholder Starboard Value LP is warning the company’s share price will crater and Chairman and CEO Ron Sargent needs to go.

January 8, 2015

Macy’s announced a series of major operational and merchandising moves to accelerate its omnichannel approach while also releasing solid holiday sales.

December 29, 2014

Didn’t get your Christmas gifts delivered on time? Don’t blame the major carriers this year, according to a new study from Kurt Salmon.

December 22, 2014

Time and again in 2014 the vulnerability of retailers’ information systems became apparent with Staples the latest major chain forced to admit an inability to protect customers’ personal information.

December 17, 2014

A fresh round of unionization efforts appear to be in store for major retailers next spring after organized labor won a favorable ruling regarding how elections are conducted. 

December 16, 2014

Welcome to the fourth quarter edition of Target Supplier News, your source for fresh perspective and unique insights on the strategies and priorities of this major trading partner.

December 12, 2014

E-commerce has changed the way consumers purchase products, but until very recently, the basic structure of the transaction and sale itself hadn’t evolved much.

November 26, 2014

Apple Pay’s got nothing this new body part-based method of conducting commerce.

November 26, 2014

Temperatures are forecast to trend warmer than last year for the U.S. as a whole. However, the Southeast may see some cooler trends compared to last year. There is high confidence that the Great Lakes, New England, and South Central states will trend warmer than last year. 

November 18, 2014

A lack of golfers and hunters didn’t prevent Dick’s Sporting Goods from realizing third quarter profit expectations and increasing e-commerce penetration to a new high.

November 17, 2014

CVS Health has confirmed a report that it is planning to open a CVS Health Digital Innovation Lab this winter in Boston that will focus on “building customer-centric experiences in health care.”

November 17, 2014

Shoes of Prey is partnering with Nordstrom to house their design-your-own-shoes studio concept in six major locations across the country. The first Shoes of Prey Design Studio at Nordstrom will open today in Bellevue, Wash. Other studios will open in 2015.

November 14, 2014

The online grocery channel, while a minor part of FMCG/CPG sales in the U.S. currently, is widely anticipated to be a primary driver of growth for the category in the coming years.

November 6, 2014

In an effort to handle the expected double-digit package volume growth this holiday season, the Postal Service on Thursday announced that it would be delivering packages seven days a week in major cities and high-volume areas beginning Nov. 17 through Christmas Day.

November 5, 2014

Academy Sports and Outdoors' 186 locations won’t be open Thanksgiving Day, but the retailer does have other operational and promotional strategies planned including a 5 a.m.Black Friday opening.

October 24, 2014

For the U.S. as a whole, temperatures will trend similar to last year and below normal, but there will be a split in trends across the nation with warmer temperatures in the West and cooler temperatures in the more densely populated East....