March 27, 2015

Retailers can measure every aspect of shoppers’ behavior on their Web sites and now an agreement between Nielsen and RetailNext means some of the same insights can be obtained from the physical world.

March 26, 2015

The parent company of Kay, Zale and Jared brand jewelry stores had a phenomenal holiday season with profits up more than 40% on solid same store sales growth.

March 26, 2015

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.” 

March 26, 2015

Proctor & Gamble is trying to increase Latina interest in its products with a new “Living Fabulosa” (living fabulously) initiative.

March 25, 2015

Some retailers have had a rough time being successful in Canada, but not Dollarama, where profits, sales and store counts are on the increase.

March 25, 2015

It’s the busiest time of year for the Home Depot and this cool time lapse video from store 116 in Woodstock, Ga., shows the considerable effort that goes into resetting the retailer’s indoor seasonal department. For more on the retailer's spring time efforts check out the following, http://builtfromscratch.homedepot.com/merchandising-spring

 

March 25, 2015

Facebook is aiming to revolutionize the way customers communicate with retailers by re-inventing the customer service platform. 

March 25, 2015

Yet another study has documented retailers’ inability to keep pace with shoppers’ heightened expectations for a seamless experience driven by all manner of technological advancements.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 25, 2015

Weis Markets sees a bright future for online grocery shopping and store pickup. The retailer has expanded the service once again, this time to its West Lawn, Pa., store, marking the 26th location where the retailer has made the service available.

March 23, 2015

Most Americans plan to stock up on food and clothing for the Easter holiday, according to the National Retail Federation. 

March 20, 2015

Big Lots hopes to give back to the communities it serves with a new charity focused on hunger, housing, health care and education.

March 20, 2015

As burgeoning food retailer Haggen charts a path of expansion across the West Coast, the company is also making some key executive moves to support its growth in the Southwest.

March 19, 2015

Digital commerce continued its meteoric rise in the fourth quarter, according to the Shopping Index by Demandware.

March 19, 2015

The Path to Purchase Institute this week bestowed Effie awards to top retailers and brand for their marketing effectiveness. 

March 19, 2015

The Path to Purchase Institute this week bestowed Effie awards to top retailers and brand for their marketing effectiveness. 

March 18, 2015

Rite Aid has become one of the key retail partners in a first for the U.S. market: a coalition loyalty program called Plenti that includes the likes of American Express, AT&T, Direct Energy, Exxon/Mobil, Hulu, Macy's and Nationwide. 

March 18, 2015

Target has been hit with a slew of negative reports recently, and now the retailer is trying to do something positive for its image by making its return policy more shopper-friendly. 

March 17, 2015

Business innovation and technology leader Efficient Collaborative Retail Marketing (ECRM) hosted a category review for Bi-Lo Holdings at ECRM’s Snack & Dry Grocery event in February. 

March 17, 2015

Business innovation and technology leader Efficient Collaborative Retail Marketing (ECRM) hosted a category review for Bi-Lo Holdings at ECRM’s Snack & Dry Grocery event in February. 

March 16, 2015

Barnes & Noble is trying to generate excitement around its struggling Nook products with a giveaway tied to social media.

March 13, 2015

Consumer electronics retailer Tiger Direct has decided that brick-and-mortar is overrated. 

March 11, 2015

For both customers and merchants, the retail experience is going to transform dramatically over the next five to 10 years as the Internet of Things (IoT) moves from novelty to mainstream. With growth from 900 million units installed in 2009 to a predicted 26 billion by 2020, there are five ways the Internet of Things will drastically alter the retail industry.

March 10, 2015

Deliv, the crowdsourced, same-day delivery service used by many omnichannel retailers, has hired an ex-executive at eBay to be its new product chief.