June 21, 2016
In this election year, eBay is turning over mobile discounting to the popular vote.
 
June 21, 2016
Despite their reputation as a generation dedicated to the greater good, millennial consumers are in some ways more narrowly focused than their Gen X elders.
 
June 21, 2016
Long dependent on low prices to draw customers to stores, Walmart is trying a new traffic-boosting tactic: fun.
 
June 20, 2016
Specialty alcoholic beverage retailer BevMo is shuffling its leadership team as part of an organizational transformation initiative.
 
June 16, 2016
Father’s Day is Sunday, June 18, and retailers and dads alike will have reason to smile, according to the International Council of Shopping Centers (ICSC). 
 
June 16, 2016
Customers who belong to a retailer’s loyalty program spend more — significantly more — than those who do not.
 
June 15, 2016

The nation’s highest-profile electric car-marker is taking an unusual route to get its product out in front of potential customers.

June 14, 2016
For retailers that advertise on Facebook, determining the volume of store traffic and purchases generated by the ads can be tricky at best.
 
June 13, 2016

Retailers often treat millennials like some sort of marketing Holy Grail, but there may be some simple ways to boost revenues from this emerging consumer generation.

June 13, 2016
Despite all the hype surrounding mobile commerce, good old-fashioned desktops and laptops are still in style when it comes to making digital purchases.
 
June 9, 2016

E-commerce is generally popular with consumers, but some offerings are better received than others.

June 8, 2016

Shoe shoppers know how individual fit can be, and footwear chain DSW Inc. is trying to be as accommodating as possible.

June 8, 2016

An organization that has taken the retail world by storm in the past several years just earned another accolade.

June 8, 2016

Jo-Ann Fabric and Craft Stores is promoting Chris DiTullio to senior VP, marketing and omnichannel.

June 8, 2016

Purdys Chocolatier, a 74-unit Canadian chain based in Vancouver, British Columbia, has launched a new digital shopping experience.

June 8, 2016

Bob Dylan sang “The Times They Are A Changin’” more than 50 years ago, but the sentiment is very current in the world of digital commerce.

June 7, 2016

Bed Bath & Beyond Inc. is expanding its omnichannel credit and CRM offerings with help from marketing and loyalty solutions provider Alliance Data Systems Corp.

June 7, 2016

Anyone who is a dad, or sells products dads like, may be in for a happy Father’s Day.

June 6, 2016

GameStop is making some changes to its PowerUp Rewards loyalty program.

June 6, 2016

It seems safe to say the novelty of shopping online has worn off.

June 3, 2016

Smart retail marketers know that nurturing existing customers to increase lifetime value is the fastest, highest-ROI route to near-term revenue growth.

June 3, 2016
Signet Jewelers Ltd., whose store banners include Kay Jewelers and Zales, issued a strong rebuttal against charges that its stores swapped customers’ gems for lesser-quality stones while they were in for service.
 
June 3, 2016

Customers know what prompts them to make purchases, but the companies doing the selling may not be aware.

June 3, 2016

Consumers love to shop and love using social media, but somehow the two passions are not connecting.