June 22, 2016

Boots, the U.K.-based pharmacy and beauty retailer, and IBM announced that Boots has launched Sales Assist, an IBM MobileFirst for iOS app, across its U.K. stores to make it easier for customers to find the products they need.

June 21, 2016
In this election year, eBay is turning over mobile discounting to the popular vote.
June 17, 2016

The idea of Starbucks serving as a “third place” outside of home and work has been reinforced with a new add-in to Microsoft Outlook.

June 15, 2016
Today’s consumers are more hurried than ever, and even traditional e-commerce apps may not move quickly enough to satisfy them.
June 14, 2016
Consumers will have a new, convenient way of making online purchases this fall.
June 13, 2016
Specialty ink and toner retailer Cartridge World has a limited product offering, but that isn’t stopping it from thinking big or getting creative.
June 13, 2016
Despite all the hype surrounding mobile commerce, good old-fashioned desktops and laptops are still in style when it comes to making digital purchases.
June 10, 2016

Customers of Wayfair Inc. no longer have to guess how items will look in their own personal spaces.

June 9, 2016

Merchant Commerce Exchange (MCX), the retailer consortium that formed to create a rival mobile payment service to Apple Pay, is pulling the plug on pilot tests of its CurrentC app.

June 9, 2016

E-commerce is generally popular with consumers, but some offerings are better received than others.

June 8, 2016

Shoe shoppers know how individual fit can be, and footwear chain DSW Inc. is trying to be as accommodating as possible.

June 8, 2016

Bob Dylan sang “The Times They Are A Changin’” more than 50 years ago, but the sentiment is very current in the world of digital commerce.

June 7, 2016

Under Armour is looking to elevate the shopping experience with unique fitness data.

June 7, 2016

When it comes to customer experience, home improvement shoppers have established a long-term favorite.

June 3, 2016
Marc’s, a 58-store deep-discounter of grocery, health and beauty products and other items, is providing targeted recommendations with help from national partners.
June 2, 2016

Staples is bringing the mobile and in-store shopping experiences a little closer together.

June 1, 2016

Miracle Mile Shops, at Planet Hollywood Resort & Casino in Las Vegas, is targeting customers online in a big way.

June 1, 2016

The story of the “mobile first” generation isn’t a new one. Retailers have been told for years that mobile should be at the forefront of business strategy in order to meet consumers’ evolving expectations.

May 27, 2016
Consumers who use mobile devices for shopping are prime targets for retailer loyalty programs.
May 26, 2016

The launch of “buy buttons” in the past year on major social networks like Pinterest, Instagram, and Twitter received a lot of attention, but so far they are not catching on with customers.

May 26, 2016

Two events converged by 2010 that fundamentally changed how consumers shop and how retailers sell.

May 23, 2016

The Grand Bazaar Shops in Las Vegas has added an experiential element to the center, which lets visitors play games and engage with tenants in new ways.

May 23, 2016

A lot of retailers are making it easy for customers to shop in store with their mobile phones, but what about those pesky batteries?

May 13, 2016

The ubiquity of consumer smartphones offers retailers a new purchase channel, as well as a new tool for customer outreach.