May 26, 2016

The launch of “buy buttons” in the past year on major social networks like Pinterest, Instagram, and Twitter received a lot of attention, but so far they are not catching on with customers.

May 26, 2016

Two events converged by 2010 that fundamentally changed how consumers shop and how retailers sell.

May 23, 2016

The Grand Bazaar Shops in Las Vegas has added an experiential element to the center, which lets visitors play games and engage with tenants in new ways.

May 23, 2016

A lot of retailers are making it easy for customers to shop in store with their mobile phones, but what about those pesky batteries?

May 13, 2016

The ubiquity of consumer smartphones offers retailers a new purchase channel, as well as a new tool for customer outreach.

May 6, 2016
Everyone is talking about the huge impact millennials are having on retail.
May 4, 2016

Amazon.com is making its Prime Now on-demand delivery service more accessible, but is not adding new markets.

May 4, 2016

Kohl’s has been offering the Apple Pay mobile payment app for store purchases since June 2015. But the retailer is now taking it to another level, more tightly integrating its private credit and loyalty programs with the third-party platform.

May 4, 2016

It may seem a little premature given that school is still in session, but the first back-to-school study has been released.

May 4, 2016

Well informed. Well connected. Price sensitive. Those three terms sum up the modern American female consumer, according to a new study from Blackhawk Engagement Solutions.

May 3, 2016

Sears Holdings has been having issues attracting shoppers to stores, as evidenced by the recent decision to close 78 brick-and-mortar locations.

May 2, 2016

Wine aficionados have a new, expanded digital resource to shop for their favorite vintage.

May 2, 2016

When it comes to providing digital consumers with a quality online shopping environment, one well-known discount club chain comes out on top.

April 26, 2016

More consumers can now order takeout food from Amazon.com, and rest assured they are paying a competitive price.

April 25, 2016

Online shoppers in the United States spent $92 billion on apparel, footwear and accessories in 2015.

April 22, 2016

Visiting the expansive Mall of America in Bloomington, Minnesota, has always been an experience for shoppers, but a recent digital upgrade takes that experience to a new level.

April 21, 2016

Digital retailing is growing in popularity, but the brick-and-mortar channel remains dominant for at least one crucial consumer activity.

April 20, 2016

Consumers are willing to use their mobile devices for shopping, but retailers still need to carefully design their mobile apps and experiences.

April 20, 2016

There is no shortage of emerging technologies with the potential to transform how retailers operate, but some are closer to realizing that potential than others.

April 20, 2016

James Rhee is a tech-savvy numbers and operations guy, but the private equity investor-turned retailer relied on more than business smarts and technology to help revive Ashley Stewart.

April 19, 2016

CVS Health is teaming up with Curbside to offer consumers in-store pick up at their neighboorhood CVS for digital purchases.

April 18, 2016

Retailers will have a new friction-free way to convert shoppers into buyers this holiday season as Google expects buy button functionality piloted last year to be broadly available by the fourth quarter.

April 14, 2016

In Piper Jaffray Companies’ 31st semi-annual “Taking Stock With Teens” research survey, Amazon ranked first among websites, with a  41% “mindshare.” Its closest competitors, Nike and Forever 21, both had a 5% share.

April 14, 2016

According to the “2016 True Cost of Fraud Report” from LexisNexis Risk Solutions, the monthly average of fraudulent transactions has increased 32% to 206 from 156 in 2015,