April 25, 2016

Online shoppers in the United States spent $92 billion on apparel, footwear and accessories in 2015.

April 22, 2016

Visiting the expansive Mall of America in Bloomington, Minnesota, has always been an experience for shoppers, but a recent digital upgrade takes that experience to a new level.

April 21, 2016

Digital retailing is growing in popularity, but the brick-and-mortar channel remains dominant for at least one crucial consumer activity.

April 20, 2016

Consumers are willing to use their mobile devices for shopping, but retailers still need to carefully design their mobile apps and experiences.

April 20, 2016

There is no shortage of emerging technologies with the potential to transform how retailers operate, but some are closer to realizing that potential than others.

April 20, 2016

James Rhee is a tech-savvy numbers and operations guy, but the private equity investor-turned retailer relied on more than business smarts and technology to help revive Ashley Stewart.

April 19, 2016

CVS Health is teaming up with Curbside to offer consumers in-store pick up at their neighboorhood CVS for digital purchases.

April 18, 2016

Retailers will have a new friction-free way to convert shoppers into buyers this holiday season as Google expects buy button functionality piloted last year to be broadly available by the fourth quarter.

April 14, 2016

In Piper Jaffray Companies’ 31st semi-annual “Taking Stock With Teens” research survey, Amazon ranked first among websites, with a  41% “mindshare.” Its closest competitors, Nike and Forever 21, both had a 5% share.

April 14, 2016

According to the “2016 True Cost of Fraud Report” from LexisNexis Risk Solutions, the monthly average of fraudulent transactions has increased 32% to 206 from 156 in 2015,

April 13, 2016
Among the announcements Facebook made at its F8 developers conference this week was a beta release of its Messenger chat platform with bots and a new Send/Receive application programming interface (API).
April 13, 2016

Relfexis Systems’ Dave Andrews asks retailers communicating tasks to stores via email what they would rather their employees doing — reading emails and taking phone calls in an office or directing associates and helping customers in the aisles? 

April 12, 2016
In April, DirectBuy will start rolling out enhanced functionality of its mobile app, allowing consumers to take a photo and submit it for real-time comparison to the retailer’s digital product library.
 
April 11, 2016

The world’s largest social network has updated its policies regarding branded content and, in so doing, given retailers a new marketing tool.

Facebook is now allowing retailers and other marketers to work with media companies, celebrities and other key “influencers” to place certain types of branded content on its platform.

April 7, 2016

Best Buy Co. Inc. is expanding a test of same-day delivery service from San Francisco to 13 major metro markets across the U.S.

April 7, 2016

Digital computer and electronics retailer Newegg wants to engage customers wherever they are, including on one of the world’s most popular social messaging apps.

April 6, 2016

Amazon continues to elevate customer expectations throughout the retail industry with its latest move involving the availability of free same day delivery service in 11 new markets.

April 6, 2016

Online marketplace Etsy is announcing two new ways for sellers to promote their brands, both on and off Etsy.

April 5, 2016

Consumers who rely on mobile coupons when food shopping are much more likely to experiment with new brands.

April 1, 2016

Online fashion site Revolve has entered the world of physical retail with what the brand describes as a “social club.” And similar to an exclusive high-end club, it’s got a members-only model.

April 1, 2016

On-demand delivery provider Postmates is priming consumers for a new free delivery subscription service.

April 1, 2016

Amazon Prime will now be available as a bundled monthly service for Sprint mobile subscribers, but they will pay for the convenience. 

March 31, 2016

Consumers are shopping online more than ever before, and are especially fond of one particular platform to support the activity.

March 31, 2016

Amazon Prime members looking to quickly reorder goods have an expanded assortment at their fingertips.