March 30, 2015

Now that Amazon.com sells virtually any physical good one can think of, the retailer wants to be there when a customer needs to install or repair it.

March 27, 2015

Retailers can measure every aspect of shoppers’ behavior on their Web sites and now an agreement between Nielsen and RetailNext means some of the same insights can be obtained from the physical world.

March 27, 2015

Forbes is reporting that Amazon.com is in the preliminary stages of a deal to buy luxury retailer Net-a-porter, which could be its biggest acquisition ever according to the magazine.

March 26, 2015

Amazon is accelerating the expansion of its one-hour delivery servcie with a rollout of the program in Dallas.

March 26, 2015

GameStop’s strongest growth in 2015 will have little to do with gaming as the company plans to open between 350 to 550 stores in technology brands segment while paring its GameStop store presence. 

March 26, 2015

In its quest to offer its customers everything from one-hour delivery of toilet paper to instant TV streaming, Amazon now wants to dominate the market in cloud storage with a dirt cheap new plan. 

March 26, 2015

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.” 

March 26, 2015

Proctor & Gamble is trying to increase Latina interest in its products with a new “Living Fabulosa” (living fabulously) initiative.

March 25, 2015

Barnes & Noble is launching a Twitter giveaway to promote its famous in-store Storytimes. 

March 25, 2015

Separating itself from Sears Holdings a year ago has not helped Land’s End financial footing judging from the company’s fourth quarter profit and same store sales decline.

March 25, 2015

Facebook is aiming to revolutionize the way customers communicate with retailers by re-inventing the customer service platform. 

March 25, 2015

Yet another study has documented retailers’ inability to keep pace with shoppers’ heightened expectations for a seamless experience driven by all manner of technological advancements.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 24, 2015

A strengthened omnichannel fulfillment model helped slow the pace of sales declines at Toys “R” Us last year and now the retailer is looking to execute the next phases of transformation strategy to restore profitable growth.

March 24, 2015

The e-commerce world in which Deliv CEO Daphne Carmeli lives is one where the fastest delivery method is also the least expensive. How can that be?

March 24, 2015

Swedish retailer H&M, which has already made huge waves in the United States, is now eyeing even more global omnichannel expansion. 

March 23, 2015

The rapid changes in the digital and mobile world are radically affecting consumer behavior, disrupting traditional means of retailer/consumer interaction and influencing buying behavior and payment options in an unprecendented way. 

March 23, 2015

Digital-first doesn’t mean digital-only. At least not anymore. Some brands have already embraced that lesson in a bold way, and many others are taking notice. 

March 20, 2015

A few months ago it seemed as though drone delivery was not going to happen for Amazon.com. Now the retailer's dreams of Amazon packages flying through the sky are a lot closer to reality, thanks to the FAA.

March 20, 2015

Build-A-Bear Workshop is hoping that its new Easter Collection will persuade shoppers to hop right in for a chance to buy one of the retailer’s new customizable holiday toys. 

March 20, 2015

Williams-Sonoma is looking to appeal to its increasingly digital savvy customers with the launch of a free recipe tool for smartphones. 

March 19, 2015

The national rollout of Amazon.com's one-hour delivery service has begun with the addition of two major east coast urban areas. 

March 19, 2015

Facebook has become the latest tech powerhouse to get into the payments game by adding a feature to its messenger app that lets users send money the same way they would a send text. 

March 19, 2015

Michaels is looking to further bolster its omnichannel strategy in 2015 after reporting an 18% profit jump in the fourth quarter.