Content about Newegg

February 26, 2013
Publix tops among retailers in customer satisfaction, followed by Amazon and Office Depot

Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index. In fact, it’s at an all time high, up 0.7% to 76.6 in 2012 on ACSI’s 100-point scale.

June 25, 2012
E-commerce innovator adds tech talent

Former Hewlett-Packard executive Shelley Perry was named SVP and chief technology officer at online electronics retailer Newegg, the company announced Monday. The company also name Merle McIntosh as SVP product management.

February 21, 2012
Electronics e-retailer names new CEO

Newegg Inc., the electronics-focused e-retailer, has promoted Bob Bellack, the current president and CFO of Newegg North America, to CEO of Newegg North America.

February 21, 2012
Publix, Nordstrom lead in customer satisfaction

ANN ARBOR, Mich. — Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.

The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.

November 21, 2011
Top 10 retailers for customer service

The NRF Foundation, the research and education arm of the National Retail Federation, has announced the top 10 retailers for excellent customer service selected by shoppers in the seventh annual NRF Foundation/American Express Customers’ Choice survey.

May 26, 2011
Best Buy gets taste of medicine it gave Walmart

Have you seen the new ad campaign from Newegg.com? The online electronics retailer recently began airing spots that take aim at Best Buy the same way ads Best Buy ran back in 2009 took aim at Walmart.

November 23, 2010
NRF: Amazon.com, Kohl's among the best providers of customer service

NRF has released its annual list of the top 10 retailers for customer service selected...

November 23, 2010
NRF: Amazon.com, Kohl's among the best providers of customer service

NRF has released its annual list of the top 10 retailers for customer service selected...

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