Content about Online retailers

May 10, 2012
Investment in online pays off

Though 79 is just one point shy of what ForeSee considers a superior score on its annual top 100 online retailers for customer satisfaction list, Target should still be concerned as it was three points behind rival Walmart, and three points does make a difference.

April 26, 2012
And speaking of Amazon.com . . .

First quarter sales at the leading online retailer surged 34% to $13.2 billion during the first quarter ended March 31, as the company continues to enjoy a huge competitive advantage by allowing customers to avoid paying sales tax.

April 18, 2012
A dot com disconnect and Canadian e-commerce opportunity revealed

Target and other retailers have fought unsuccessfully for years to level the e-commerce playing field in the United States by requiring Amazon.com and other online-only merchants to collect sales tax. Doing so would eliminate the Internet-pure-play retailers’ most significant competitive advantage, and for a glimpse of just how significant look no further than Canada.

February 21, 2012
Publix, Nordstrom lead in customer satisfaction

ANN ARBOR, Mich. — Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.

The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.

February 16, 2012
More evidence of "show-rooming" effect

It's a common dilemma for retail stores; customers come in to check out the latest merchandise only to then buy it at a competitor's website.

January 12, 2012
Consultancy finds retailers fall short on online returns

Although online sales grew 15% from 2010 to 2011, many retailers' online ordering, shipping and returns processes failed to keep pace, according to management consultancy Kurt Salmon's rankings of 50 retailers.

December 12, 2011
Holiday survey: More than 40% of consumers will shop last-minute for gifts

Survey data from PriceGrabber, an Experian company, said that many consumers will continue to hit the stores through the final days leading up to Christmas.

November 28, 2011
IBM: Mobile devices accounted for 14.3% of Black Friday online retail traffic

U.S. shoppers took advantage of early sales this holiday driving a 39.3% increase in online Thanksgiving day spending while setting the stage for 24.3% online growth on Black Friday, compared with the same period last year, according to the fourth annual IBM Coremetrics Black Friday Benchmark study, which tracks more than a million transactions a day, analyzing terabytes of raw data from 500 retailers nationwide.

November 23, 2011
Online spending to increase 15%

Heading into the holiday season it was widely expected that online sales would enjoy another year of double-digit growth, and now new data from the online measurement firm comScore confirms those earlier expectations.

November 23, 2011
Retailers sue Federal Reserve

A coalition of retail organizations, including the National Retail Federation, the Food Marketing Institute and the National Association of Convenience Stores, have filed a lawsuit charging that the Federal Reserve failed to comply with a new law requiring it to reduce fees bank charge retailers when shoppers use credit cards.

November 17, 2011
NRF predicts bigger shopper turnout for Black Friday weekend

Up to 152 million people plan to shop Black Friday Weekend, compared with the 138 million who planned to do so last year, according to a preliminary Black Friday shopping survey, conducted for the National Retail Federation by BIGresearch.

September 26, 2011
RILA praises California ‘e-fairness’ legislation

The Retail Industry Leaders Association (RILA) thanked California Governor Jerry Brown for signing legislation that would help level the playing field between online-only retailer Amazon.com and brick-and-mortar stores across California.

August 1, 2011
Internet retailers get dealt taxing blow

WASHINGTON — Amazon and other online-only retailers have been dealt a major blow, as legislation introduced last week seeks to require such retailers to collect sales tax.

The Main Street Fairness Act would allow states that have adopted the Streamlined Sales and Use Tax Agreement to require out-of-state sellers to collect sales tax whether they have a physical presence in their state or not. The bill would cover all “remote sellers,” which include online retailers, catalog merchants and “1-800” offers on radio and television.

June 14, 2011
Opinion: Strategic shoppers and the new look of loyalty

Insight into consumers’ buying behaviors is important in order for advertisers and retailers to reach this elusive shopper who is seeking not only to save money but to save time.

April 15, 2011
Mobile is Best Buy's new calling

Best Buy said that it plans to open hundreds of wireless device stores, as well as expand online and in China in an effort to be more competitive as consumers up their online shopping.

January 3, 2011
The Web big 2010 winner

While holiday sales overall were solid during the season just ended, a real bright spot was online where sales advanced 13% to a record level of nearly $31 billion, according to the online measurement firm comScore.

December 11, 2010
Sports Authority teams up with ShopRunner to improve online shopping experience

ENGLEWOOD, Colo. - Sports Authority has announced a partnership with ShopRunner (http://www.shoprunner.com), a members-only online shopping program that offers consumers unlimited, free two-day shipping with no minimum order size, and free shipping on returns, across a wide selection of retailers.

November 22, 2010
JCPenney goes big for Cyber Monday

JCPenney announced that it will hold its biggest-ever Cyber Monday sale this year with discounts...

November 21, 2010
Borders improves customer experience with Google, Meetup

Borders has announced its participation in Google's Local Availability feature, a national service that provides...

November 21, 2010
Meijer expects online sales to double this holiday season

Meijer reported that it expects its online sales to double this holiday season beginning with...

November 14, 2010
Borders revamps website

Borders announced an all new Borders.com featuring discounts on the 100,000 bestselling titles, multiple free...

November 2, 2010
Survey: Holiday shoppers spending more, going online

According to the latest holiday spending survey from PriceGrabber, holiday shoppers expect to spend slightly...

October 4, 2010
Survey: Amazon tops with consumers

NEW YORK - Amazon.com, Barnes & Noble, Costco, Lowe's and the Apple Store ranked tops with consumers in a survey by the global strategy firm OC&C Strategy Consultants.

September 22, 2010
Sears.com gets what's 'NEXT' in fashion

Sears.com announced that it has become the exclusive retailer of NEXT, a popular U.K. fashion retailer, NEXT, the U.K.'s popular fashion retailer that offers beautifully designed and high-quality apparel, shoes and accessories.

September 21, 2010
Sears.com gets what's 'NEXT' in fashion

Sears.com announced that it has become the exclusive retailer of NEXT, a popular U.K. fashion...

© 2012 Retailing Today. All Rights Reserved.