June 9, 2015

California-based regional grocery chain Raley’s Supermarkets is overhauling its e-commerce capabilities to offer customers a "seamless shopping experience."

April 7, 2015

Lowes Foods has selected a new customer engagement platform as the regional grocery chain continues to invest in an overhaul of its omnichannel capabilities.

April 6, 2015

Omnichannel solutions provider RichRelevance has hired a former WalmartLabs executive to serve as its chief product officer.

January 26, 2015

Buy online, pick up in store capabilities are being rolled out to all of Kohl’s nearly 1,200 stores this spring after a successful 100 store pilot program during the holidays.

December 30, 2014

The nation’s newest mall in Sarasota, Fla., introduced shoppers to a new app with interesting navigation and personalization capabilities. Now the trick is driving downloads and usage.

July 18, 2014

Shoemaker Steve Madden is partnering with omnichannel personalization company Certona to tailor shoppers’ experiences online.

July 14, 2014

Staples has completed its acquisition of all the issued and outstanding common shares of PNI for consideration of C$1.70 per share pursuant to a plan of arrangement under the Business Corporations Act (British Columbia).

July 9, 2014

Bebe is looking to carve out a place for itself in the e-commerce market and to that end is honing its online and mobile strategy.

May 27, 2014

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.

May 13, 2014

Julep Beauty has unveiled its first fully customizable monthly beauty box subscription. Beginning this month, subscribers to the Julep Maven service can create their own personalized mix of products for their boxes, choosing from among 2 million possible combinations of full-size beauty products and limited-batch nail polishes.

May 1, 2014

nGage Labs, a leading provider of personalized mobile engagement solutions, has named Kyle Hollaway as chief technology officer.

April 25, 2014

A new digital initiative from Walgreens allows the retailer to engage with shoppers at multiple touchpoints on the path to purchase thanks to a personalized digital coupon and analytics platform from Coupons.com called Retailer iQ.

April 16, 2014

Building and delivering unique and connected digital beauty experiences was the rationale behind L'Oréal's selection of Sitecore as a provider of customer experience management software.

April 16, 2014

Increased personalization is at the root of the latest upgrade to ShopSavvy’s mobile shopping platform allowing users greater targeting of in-store contextual ads.

March 12, 2014

The digital marketing initiative known as “My Weekly Ad” is helping CVS Caremark grow sales and deepen engagement with loyal customers by providing them with personalized versions of the retailer’s weekly ad.

February 18, 2014

Omnichannel marketers have gained a new personalization weapon to engage with shoppers thanks to a partnership between nGage Labs and Web Decisions.

November 11, 2013

Games, giveaways, book signings and personalized recommendations will be offered as part of “Discovery Friday,” event Barnes & Noble has planned for November 22 to pre-empt the doorbuster madness that will occur the following week on Black Friday.

October 2, 2013

Staples has acquired Runa, a software company based in San Mateo, Calif., that helps online retailers increase sales by personalizing the shopping experience. Terms and conditions of the acquisition were not disclosed.

September 12, 2013

Staples is opening a dedicated e-commerce and engineering center in Seattle that will house teams responsible for driving major initiatives to enhance areas, including next generation digital platforms, personalization, and big-data. It will be the chain’s first office on the West Coast.

August 8, 2013

RichRelevance, a cloud-based platform and omnichannel personalization solutions provider, has appointed Zach Koekemoer as the company’s CFO.

May 30, 2013

Parent company Williams-Sonoma said that its PBteen banner will open its first store in southern California, at The Oaks Mall in Thousand Oaks Saturday, June 1.

January 30, 2013

Valassis, a provider of intelligent media delivery, has hired Silicon Valley innovator Rajat Shroff as VP product development for Brand.net, a Valassis Digital Company.

November 21, 2012

Looking to capitalize on the trend of personalization in time for the holiday season, M&M’s is offering customers who personalize their M&M’s new packaging options and product formats that they can order online.

November 8, 2012

Williams-Sonoma has launched a new, direct-to-consumer brand, Mark and Graham, which specializes in personalized gifts and accessories.