March 27, 2015

Retailers can measure every aspect of shoppers’ behavior on their Web sites and now an agreement between Nielsen and RetailNext means some of the same insights can be obtained from the physical world.

March 26, 2015

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.” 

March 26, 2015

Sears Hometown and Outlet Stores is rearranging its appliance retail strategy to better speak to customers and their changing priorities.

March 25, 2015

Fred's Super Dollar has signed an agreement to acquire Reeves-Sain Drug Store, a private specialty and retail pharmacy company based in the Nashville, Tenn., area, for $66 million.

March 25, 2015

Yet another study has documented retailers’ inability to keep pace with shoppers’ heightened expectations for a seamless experience driven by all manner of technological advancements.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 25, 2015

Weis Markets sees a bright future for online grocery shopping and store pickup. The retailer has expanded the service once again, this time to its West Lawn, Pa., store, marking the 26th location where the retailer has made the service available.

March 24, 2015

The nation’s largest retailer of swimming pool supplies and equipment continued its march toward 1,000 units this month with five new locations in Florida and a new prototype near its Phoenix headquarters.

March 23, 2015

The rapid changes in the digital and mobile world are radically affecting consumer behavior, disrupting traditional means of retailer/consumer interaction and influencing buying behavior and payment options in an unprecendented way. 

March 23, 2015

Digital-first doesn’t mean digital-only. At least not anymore. Some brands have already embraced that lesson in a bold way, and many others are taking notice. 

March 18, 2015

Rite Aid has become one of the key retail partners in a first for the U.S. market: a coalition loyalty program called Plenti that includes the likes of American Express, AT&T, Direct Energy, Exxon/Mobil, Hulu, Macy's and Nationwide. 

March 17, 2015

Retail CFOs expect U.S. consumers’ feverish appetite for online buying to continue its strong upward trajectory in 2015.

March 17, 2015

A focus on efficiency and improved customer engagement helped True Value boost same store sales and report its strongest growth in 20 years.

March 16, 2015

Chris Allan was a co-founder of Quantum Retail Technology and now he is the company’s CEO too. 

March 16, 2015

Chris Allan was a co-founder of Quantum Retail Technology and now he is the company’s CEO too. 

March 13, 2015

After a recent series of data breaches targeting both large and medium sized retailers, many companies are investing in technology that will help encrypt credit card data at the point of sale. Although this is a meaningful way to reduce risk, end-point encryption is not the silver bullet solution many retailers are hoping for. 

March 13, 2015

Big Lots is looking to drive springtime growth with a traffic generating campaign aimed at consumers looking for “shopping discoveries.”

March 13, 2015

BizHive CEO Kim Feil is bringing her retail marketing knowledge to the board of regional supermarket operator Roundy’s. 

March 13, 2015

Kroger executive Kathleen “Katy” Barclay and former Coach executive Catherine “Kate” Buggeln are the newest member of the Five Below Board of Directors. 

March 11, 2015

Amazon.com is appealing to early adopters with the launch of a new "store" called Amazon Exclusives.

March 11, 2015

For both customers and merchants, the retail experience is going to transform dramatically over the next five to 10 years as the Internet of Things (IoT) moves from novelty to mainstream. With growth from 900 million units installed in 2009 to a predicted 26 billion by 2020, there are five ways the Internet of Things will drastically alter the retail industry.

March 11, 2015

For both customers and merchants, the retail experience is going to transform dramatically over the next five to 10 years as the Internet of Things (IoT) moves from novelty to mainstream. With growth from 900 million units installed in 2009 to a predicted 26 billion by 2020, there are five ways the Internet of Things will drastically alter the retail industry.

March 11, 2015

Increased marketing costs failed to deliver fourth quarter same store sales growth at Express and also took a toll on the specialty retailer’s profitability.