Content about Service

August 15, 2013

What a difference 30, 20 or even 10 years make when it comes to consumer behavior. Thirty years ago, “24x7 shopping” meant mail-order catalogs. Smartphones, tablets and social media were barely part of the discussion 10 years ago. While observers attribute the rapid pace of change to technological advances, biology may play an equally important role.

August 9, 2012

Newgistics, a provider of small parcel delivery, returns management and freight shipping services, has acquired AtLast Fulfillment, a Colorado-based provider of fulfillment and warehousing solutions.

August 6, 2012

Assurant Solutions, a provider of extended service contracts, is now offering Assurant Expert Services, a service delivery solution that enables their clients in the consumer electronics, major appliance and telecommunications sectors to sell, manage and deliver additional services and support to their customers.

April 4, 2012

Consumer Reports readers who shop at Target gave the company middle-of-the-road marks on service and its perishable offerings, but the company scored better on pricing and received the highest marks possible on cleanliness.