January 7, 2015

Despite strides many retailers made this past holiday season integrating their physical and digital operations, omnichannel remains a highly underdeveloped opportunity for an industry looking to keep pace with shoppers.

December 22, 2014

CVS has developed an omnichannel strategy for this holiday season. The retailer is focused on targeting customers online, on mobile and in stores. 

December 16, 2014

An assortment of cashiers, 13 hidden cameras, and a whole lot of holiday spirit led to an epic surprise at a grocery store in Germany this month.

December 16, 2014

Gift cards and clothing top the lists of holiday shoppers this year, according to a new Harris Poll conducted for Macy's.

December 16, 2014

Target Corp. is targeting last-minute holiday shoppers by offering promotions to customers in need of pickup or delivery, and to users of the retailer's Cartwheel app. 

December 12, 2014

Think young shoppers want to buy everything online? New research from Teen Vogue suggests otherwise. 

November 24, 2014

Younger shoppers make up the demographic group most likely to visit physical stores Thanksgiving weekend, but retailers had better be ready to offer the digital natives an ominchannel experience, according to new research from a leading retail trade group.

November 18, 2014

For many shoppers, it’s that time of year to skip the holiday meal, devise a shopping strategy and get in line, right? Well, not if you are a Toys”R”Us Rewards member. The company is now among the growing ranks of retailers looking to create an aura of exclusivity with shoppers by promoting early access to the hottest holiday prices. 

November 13, 2014

Gift card sales are expected to reach record levels again this holiday season and new research from the National Retail Federation (NRF) offers insight into the increased popularity of stored value products.

October 30, 2014

Get it before it’s gone is the message Amazon is sharing with holiday shoppers as it looks to drive sales of limited duration “Lightning Deals” supported by enhanced same day delivery capabilities.

October 9, 2014

eBay plans to leverage its latest global brand campaign, called “Shop the World,” to position itself at the forefront of shoppers’ minds during the holiday shopping season.

October 7, 2014

The 2014 holiday shopping season will be characterized by cautious spending, while economic realities create one of two American holiday shoppers — survivalists and selectionists — according to a new report from PricewaterhouseCoopers U.S. and Strategy, titled "2014 Holiday Outlook: Top trends, consumer behaviors and implications for retailers."

August 8, 2014

Overstock.com is offering shoppers a new method of paying for their purchases — a store credit card. The new cards will be provided by Comenity Capital Bank, which furnishes credits cards for retailers such as Buckle and Express.

July 24, 2014

Despite a still-challenging economic climate, Loblaw’s profit in the second quarter beat analysts’ expectations, and was bolstered by strong sales in its recently acquired Shoppers Drug Mart.

July 24, 2014

Despite a still-challenging economic climate, Loblaw’s profit in the second quarter beat analysts’ expectations, and was bolstered by strong sales in its recently acquired Shoppers Drug Mart.

July 18, 2014

Shoemaker Steve Madden is partnering with omnichannel personalization company Certona to tailor shoppers’ experiences online.

July 17, 2014

Loblaw’s board of directors has named executive chairman Galen G. Weston as president, effective immediately. Thomas O'Neill, lead independent director, confirmed the appointment as part of a series of management changes at the company.

July 17, 2014

Loblaw’s board of directors has named executive chairman Galen G. Weston as president, effective immediately. Thomas O'Neill, lead independent director, confirmed the appointment as part of a series of management changes at the company.

June 3, 2014

Father’s Day is already the smallest of gift-giving holidays and this year Americans are expected to spend even less, according to the National Retail Federation’s (NRF) 2014 Father’s Day Spending Survey, conducted by Prosper Insights & Analytics.

April 7, 2014

A new ad campaign from Kohl’s featuring several feel-good family spots positions the retailer as a destination where shoppers can find their, “Yes.”

April 2, 2014

When brand marketers and agency executives gathered in Chicago recently for the annual Shopper Marketing Summit there was plenty of talk about mobile, social and digital, but there was one thing no one talked about.

March 28, 2014

It’s official. Loblaw has completed its acquisition of Shoppers Drug Mart Corporation, which is now a separate operating division of Loblaw.

March 7, 2014

Target’s database breach in December 2013 not only affected the retailer’s fourth quarter comparable store sales, but also contributed to plummeting shopper penetration post-holiday.

February 6, 2014

Shoppers Drug Mart posted an increase in fourth quarter sales driven by gains at the front end and strength in prescription count growth.