QVC, a global video and e-commerce retailer, has appointed former Starbucks executive Mustafa El-Rafey as the company’s SVP of talent management and rewards.

Kohl’s has appointed Starbucks executive Michelle Gass to the newly created position of chief customer officer. She will report directly to Kohl’s chairman, president and CEO Kevin Mansell.

Starbucks has appointed Deverl Maserang as EVP of the company’s global supply chain organization. In this role, he will be accountable for end-to-end supply chain operations.

PCI Security Standards Council has appointed representatives from retail merchants such as Walmart, Woolworths Limited and Starbucks, as well as from the Retail Solution Providers Association, to its board of advisors.

Starbucks chairman, president and CEO Howard Schultz announced changes to the company’s senior leadership team, aimed to further accelerate the company’s global growth plans.

Starbucks reported that its second-quarter profit rose 26% to $390.4 million, up from $309.9 million last year, amid sales increases in the Americas and Asia regions.

Howard Schultz, founder and CEO of Starbucks Coffee Company, has never been one to shy away from taking a stand.

If you thought Starbucks was everywhere already, wait a few years, as the company has announced plans to open 3,000 more stores in the Americas alone in the next five years.

Starbucks has opened its 100th store in Beijing, and has announced the launch of Starbucks China University, its talent development program.

The single cup brewing trend as arrived at Williams-Sonoma in the form of the Starbucks’ deluxe Verismo System 585.

Publix, Hy-Vee, H.E.B., Sam's Club, ShopRite, Aldi, Giant Eagle and JCPenney were among the highest-rated companies for customer service, according to new research from the Temkin Group.

Banana Republic and Google Offers, a coupon incentive program, are joining with Starbucks and Opportunity Finance Network to support the Create Jobs for USA program.