April 28, 2015

JCPenney Company Inc. has named one of its board members as its next EVP and chief marketing officer.

April 13, 2015

When retailers' customers aren’t happy, how do they really know? Many key metrics are born from surveys and don’t capture true happiness. So the question becomes: Are companies really primed to measure customer happiness, or are they settling for a rationalized alternative created by linguistic gymnastics in a survey?

September 8, 2014

In a few weeks, retailers across the country will set out to begin to interview, hire and train workers for very busy holiday season.

August 28, 2014

Digital talent is a hot topic among retail CEOs today — primarily, where to find enough talent to develop the organization’s “digital DNA” at every level and in every area of the business.

June 9, 2014

Retailers and mall owners looking for innovative solutions to understand their performance in context have a new ally in ShopperTrak.

April 15, 2014

Ahold USA has appointed Amy Hahn to the newly created position of SVP marketing effective April 28. In this role, Hahn will lead and drive critical initiatives of strategic marketing, market insights and analytics, advertising, promotion, brand development, corporate communications, innovation, digital strategy and execution.

April 3, 2014

Former SAS executive Greg Soussloff has joined pricing intelligence and competitor monitoring solutions provider 360pi as vp of customer value.

October 21, 2013

Big Lots has appointed former Kmart executive Andrew Stein as the company's SVP and chief customer officer.

January 3, 2013

The Hillshire Brands has appointed former Kraft executive Brian Davison as SVP of corporate strategy and development.

March 9, 2012

To be successful, growth strategies must go beyond theoretical strategic platitudes, proprietary consumer and shopper insights, robust analytics, and innovative growth platforms; they ultimately must be measurable. To be successful in today’s fast changing world, CPG companies and retailers need to be able to quickly confirm that their strategies are working and, if they are not, quickly regroup and adapt. Strategies today need to be living, evolving blueprints that are continually tested, measured, and reinvented.

March 7, 2011

Walmart’s U.S. VP of benefits, Chris McSwain, was elected chairman of the Integrated Benefits Institute, the organization announced Monday.

March 4, 2011

The nation’s second largest dollar store chain may have rejected a buyout offer this week, but it struck a deal of another kind to help it grow sales of private brands.