June 26, 2015

Talk about a perfect storm. As if the role of the CMO isn’t changing fast enough in all industries, the retail industry itself is undergoing major disruption and rapid transformation. As a result, retail CMOs certainly have their work cut out for themselves. 

June 11, 2015

E-commerce traffic increased 18% in the first quarter, according to the latest Shopping Index from Demandware.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

January 21, 2015

We often forget that we are only about 15 years into the life of e-commerce. Given the youth of this industry, it shouldn’t surprise us that the pace of change is still incredibly rapid. While this sounds like a lot to keep up with, the savviest small businesses are already leveraging new e-commerce and omnichannel tools to help boost brand awareness, customer engagement and sales revenues.

January 14, 2015

Entering 2015, it is a good time for retailers to reflect on the changing state of digital advertising and how the most effective ads are increasingly shaped by smart optimization technologies.

January 12, 2015

Retailers looking to take retail innovation to the next level may want to look at GameStop and its new omnichannel partnership with Microsoft. 

December 8, 2014

In-store mobility is transforming the way retailers engage customers. Customers will seek out stores that easily enable them to use their mobile devices to research products and check prices. Thus, retailers will want to beef up their network capacity, security, and Wifi capabilities. 

November 10, 2014

No company protects more mobile devices than Otter Products and now the maker of the ubiquitious OtterBox and LifeProof brands has a new CEO.

October 22, 2014

Revolutionary has become the most overused term in the retail industry and the latest company to apply that description to its retail offering is ironically called Retailcommon.

October 20, 2014

RadioShack’s same-day mobile repair service, branded as Fix it Here!, has been extended to more location in the Chicago market.

September 29, 2014

Macy’s is gearing up for the holiday by hiring approximately 86,000 seasonal employees at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers — a 3.6% increase from last year. In particular, the company’s seasonal workforce has grown in its network of online fulfillment centers thanks to increased sales generated by its omnichannel business strategy.

September 17, 2014

Overstock's Android app — which includes Google Wallet checkout, allowing shoppers to check out quickly with the press of a button, and alerts shoppers to daily flash sales — has earned the top ranking in the Google Play Store's Editors' Choice.

September 15, 2014

Macy’s and Bloomingdale’s will be among the first retailers to support the new Apple Pay mobile payment system, which will be available beginning this fall on new iPhone 6 and iPhone 6 Plus mobile devices, as well as on the newly unveiled Apple Watch. It’s just part of the company’s expanding omnichannel strategy.

September 12, 2014

IBM and Apple announced a strategic partnership earlier this year that promises to transform enterprise mobility through a new class of business apps.

August 28, 2014

Digital talent is a hot topic among retail CEOs today — primarily, where to find enough talent to develop the organization’s “digital DNA” at every level and in every area of the business.

August 14, 2014

All laundry detergent’s most recent ad campaign, called “Summer Play,” encourages consumers to turn their mobile devices into a movie-making machine, thanks to Magisto’s cloud-based smart technology.

August 7, 2014

Zulily remains a company to watch in the e-commerce world with strong second quarter sales growth coming from existing and new customers on mobile devices.

July 29, 2014

Twitter posted solid growth in user metrics for its second quarter, including strength in mobile, which allowed the social media platform to exceed sales and profit forecasts.

July 25, 2014

Visa has rolled out Visa Digital Solutions, a comprehensive suite of offerings that facilitate secure payments across a broad range of Internet-connected devices and wearables.

July 22, 2014

The revelation that IBM and Apple would be working together on a new range of mobile solutions is a huge development in its own right, but the landmark deal also promises to have a wide-ranging impact on the retail industry.

July 14, 2014

Staples has completed its acquisition of all the issued and outstanding common shares of PNI for consideration of C$1.70 per share pursuant to a plan of arrangement under the Business Corporations Act (British Columbia).

July 8, 2014

With the official start of summer underway, one-third of small to medium-size business owners (SMBs) say they will not be able to take a vacation this year, according to the latest Small Business Index conducted by Office Depot.

July 2, 2014

While on summer vacation, nearby location trumps brands for many types of consumer purchases, and mobile devices will be the dominant form of search. A new study conducted by location marketing automation provider Placeable shows that proximity is apparently so important that only 1% of vacationers consider reviews when looking to replace a forgotten item.

April 16, 2014

Leading B2C mobile messaging company Outspoken greatly expanded the capability of marketers to use its service this week with a major upgrade involving Apple devices.