Retailers are mostly meeting the needs of today’s omnichannel customer, but there’s still room for improvement, according to a new study.
Books-A-Million is trying to increase brand loyalty with two new omnichannel marketing campaigns celebrating customers.
Amazon is leveraging a hot trend in toys and education with a new online store focused on what is known as STEM.
Costco, Amazon.com and Apple rank highest in customer loyalty, according to this year’s Net Promoter Consumer Study.
A new deal between IBM and The Weather Company promises to give retailers and suppliers access to a new range of insights to drive all manner of demand forecasting, merchandising and replenishment decision-making.
Airline passengers mourning the loss of in-flight catalog SkyMall may soon find a familiar sight in their seat pockets.
Sears has teamed up with organizers of a next-generation athletic event that involves slogging through mud to promote its best-selling Kenmore brand in stores, online and via social media.
Now that Amazon.com sells virtually any physical good one can think of, the retailer wants to be there when a customer needs to install or repair it.
Best Buy has announced that it is shutting down its Future Shop stores in Canada, consolidating under the Best Buy name and spending $200 million on its e-commerce capabilities.
Forbes is reporting that Amazon.com is in the preliminary stages of a deal to buy luxury retailer Net-a-porter, which could be its biggest acquisition ever according to the magazine.