2015-12-02 17:23

Forever 21 is heeding the popular wisdom that mobile devices serve as omnichannel remote controls with its new app.

2015-12-02 17:21

Retailers are paying more and offering more incentives to secure experienced in-store help to increase sales.

2015-12-02 17:06

It’s no wonder so many shoppers were not impressed with some of the big holiday deals being offered by big retailers this past week.

2015-12-02 14:11

Despite significant investments by many retailers, U.S. consumers are unsatisfied with the levels of customer service offered this holiday season.

2015-12-01 18:23

Shoppers are purchasing more on mobile than ever before—and they are also making larger purchases.

2015-12-01 18:21

One retailer was clearly in a league of its own when it came to social media dominance of Cyber Monday.

2015-12-01 13:01

Cyber Monday 2015 will be a day for the retail record books, at least until next holiday season.

2015-12-01 12:57

Online retail platform eBay Enterprise is entering a new partnership to help its retail users directly serve the needs of customers.

2015-12-01 12:55

Judging by its recent executive appointments, online beauty subscription retailer Birchbox is getting more and more serious about expanding in the physical space.