Despite a few hiccups with site availability, Cyber Week 2015 on the whole was a huge success for the retail industry and bodes well for the remainder of the holiday season.
Forever 21 is heeding the popular wisdom that mobile devices serve as omnichannel remote controls with its new app.
Retailers are paying more and offering more incentives to secure experienced in-store help to increase sales.
It’s no wonder so many shoppers were not impressed with some of the big holiday deals being offered by big retailers this past week.
Despite significant investments by many retailers, U.S. consumers are unsatisfied with the levels of customer service offered this holiday season.
Shoppers are purchasing more on mobile than ever before—and they are also making larger purchases.
One retailer was clearly in a league of its own when it came to social media dominance of Cyber Monday.
Cyber Monday 2015 will be a day for the retail record books, at least until next holiday season.
Online retail platform eBay Enterprise is entering a new partnership to help its retail users directly serve the needs of customers.
Judging by its recent executive appointments, online beauty subscription retailer Birchbox is getting more and more serious about expanding in the physical space.