03/27/2015 - 11:50

Retailers can measure every aspect of shoppers’ behavior on their Web sites and now an agreement between Nielsen and RetailNext means some of the same insights can be obtained from the physical world.

03/26/2015 - 16:27

GameStop’s strongest growth in 2015 will have little to do with gaming as the company plans to open between 350 to 550 stores in technology brands segment while paring its GameStop store presence. 

03/26/2015 - 14:43

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.” 

03/26/2015 - 14:32

Proctor & Gamble is trying to increase Latina interest in its products with a new “Living Fabulosa” (living fabulously) initiative.

03/26/2015 - 14:00

Amazon is accelerating the expansion of its one-hour delivery servcie with a rollout of the program in Dallas.

03/26/2015 - 12:38

In its quest to offer its customers everything from one-hour delivery of toilet paper to instant TV streaming, Amazon now wants to dominate the market in cloud storage with a dirt cheap new plan. 

03/25/2015 - 16:03

Facebook is aiming to revolutionize the way customers communicate with retailers by re-inventing the customer service platform. 

03/25/2015 - 15:46

Yet another study has documented retailers’ inability to keep pace with shoppers’ heightened expectations for a seamless experience driven by all manner of technological advancements.

03/25/2015 - 15:39

Barnes & Noble is launching a Twitter giveaway to promote its famous in-store Storytimes.