Opinion

05/27/2014 - 11:47

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.

05/19/2014 - 15:30

This weekend, more than 30,000 professionals from the shopping center industry gathered in Las Vegas for the Global Retail Real Estate Convention.

05/13/2014 - 16:56

Those of us who’ve been around retail for a while remember the shutdown that brought West Coast port operations to a halt in the fall of 2002.

05/13/2014 - 13:21

The technology-driven innovation spree occurring in the retail industry offers merchants, marketers and operators unprecedented shopper insights capabilities — and a host of new opportunities.

05/12/2014 - 16:56

Pricing has long played a significant role in a retailer’s success, but with the industry continuing to undergo an omnichannel transformation the decisions retailers make about pricing will separate winners from losers.

05/09/2014 - 12:13

Everyone loves pop-ups right? They’re exciting, they’re new, they’re fun and you have to hurry and get there while the getting’s good. Especially during the holidays. It’s the cool new merchandising trend.

05/02/2014 - 17:42

Who would argue that mobile has not been an absolutely transformative platform for retail? Communicating with consumers on a nearly 24/7 basis on a computing platform they embrace throughout their lifestyle has transformed retail marketing.

04/25/2014 - 11:54

The challenges for a small/medium CPG company today, competing against the multibillion dollar conglomerates, are greater than ever before.

04/23/2014 - 16:43

As retail executives, our people come first: finding, training, mentoring, helping them grow to get to the next level and realize a fulfilling career in an industry we love. Our people are absolutely crucial to delivering on customer expectations. And, as we all know, those expectations only continue to rise.