Big Lots has appointed former Kmart executive Andrew Stein as the company's SVP and chief customer officer.
Kohl’s has appointed Starbucks executive Michelle Gass to the newly created position of chief customer officer. She will report directly to Kohl’s chairman, president and CEO Kevin Mansell.
The Hillshire Brands Company announced that Sean Reid will become chief customer officer, effective Aug. 20.
The Pep Boys – Manny, Moe & Jack have appointed Thomas Carey to the newly created position of SVP, chief customer officer.