September 16, 2015

The Sports Authority is teaming up with Under Armour and  MapMyFitness on a ground-breaking new fitness rewards program.

August 13, 2015

Kroger is partnering with Liberty Mutual on a new loyalty card program for shoppers, Loyalty360 reported Thursday. 

July 24, 2015

A unique arrangement between Starbucks and ride-sharing service Lyft should serve as a blueprint for the rest of the retail industry when it comes to developing unconventional partnerships that lead to new growth possibilities.

July 8, 2015

Albertsons completed its acquisition of Safeway earlier this year to create a $57.5 billion company that now plans to return to public ownership with a major stock offering with implications for trading partners and competitors.

June 26, 2015

Talk about a perfect storm. As if the role of the CMO isn’t changing fast enough in all industries, the retail industry itself is undergoing major disruption and rapid transformation. As a result, retail CMOs certainly have their work cut out for themselves. 

June 9, 2015

Another retailer is embracing Apple Pay as an option for customers who want an easy, secure and private way to pay.

May 26, 2015

Nordstrom is looking to increase its capital efficiency by selling its credit card portfolio to a Canadian bank.

May 22, 2015

Office Depot is seeking to attract more veterans and their families to its stores with a new discount program. 

May 12, 2015

The majority of retailers plan to use gamification to increase engagement with customers, according to a new survey.

May 4, 2015

Macy’s and Rite Aid are joining the other major retailers and companies that have partnered with Plenti, the first U.S.-based loyalty coalition that allows shoppers to earn rewards points through a variety of purchases, from paying a phone bill to filling up at the pump.

April 30, 2015

Bi-Lo Holdings wants to tap into its shoppers’ digital lifestyles with a 360-degree mobile app and website experience that delivers personalized coupons based customer shopping habits.

April 28, 2015

Sam’s Club’s MasterCard 5-3-1 Cash Back program, which has created keen customer engagement and memorable customer experiences since it launched less than a year ago, has won more awards. 

April 27, 2015

Ace Hardware is America’s favorite home improvement store and Costco is the favorite for home furnishings, according to a new survey by Market Force Information. 

April 20, 2015

Kmart is trying to increase pharmacy traffic with a new Shop Your Way rewards program that gives members $10 back in points (10,000 points) for every five qualifying prescriptions filled in a rolling 12-month period.

April 8, 2015

More and more consumers are motivated by loyalty programs than ever before, according to the 2015 Bond Brand Loyalty Report. 

April 1, 2015

Books-A-Million is trying to increase brand loyalty with two new omnichannel marketing campaigns celebrating customers. 

March 30, 2015

Retailers have long known the value of collecting and using customer information for internal analytics and marketing. With advancements in technology, retailers now have access to more information than ever about their customer. But with the exciting potential for the use of this data, retailers need to be aware of the legal and reputational pitfalls that come with maintaining and using these treasure troves of data. 

March 26, 2015

Retailers are surely getting tired of hearing about how their digital capabilities fall short of customer expectations but that familiar drumbeat is contained in a new report from Capgemini Consulting called, “Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age.” 

March 18, 2015

Rite Aid has become one of the key retail partners in a first for the U.S. market: a coalition loyalty program called Plenti that includes the likes of American Express, AT&T, Direct Energy, Exxon/Mobil, Hulu, Macy's and Nationwide. 

March 9, 2015

Former Safeway executive Keith Colbourn has joined Coupons.com in a new retail oriented role focused on targeting and analytics.

February 3, 2015

As more retailers embrace the growing opportunities in mobile technology, CVS has just announced an overhaul of its already top-rated app. 

January 26, 2015

Now that gasoline is cheaper, the fuel-savings component of retailer loyalty programs isn’t such a powerful draw. So retailers such as Kroger are employing new tactics to keep customers interested. 

January 22, 2015

There was a buzz at this year’s NRF Big Show surrounding Magic Mirrors, which have moved from the prototype stage to something everyone seems to be working on now. But are Magic Mirrors the wave of the fashion and retail future, or are they just another gimmick that won’t stick after the novelty wears off.

January 22, 2015

Fans of Wawa may be excited to learn about the innovative new programs the convenience retail chain has rolled out.