Content about Online shopping

May 8, 2012

More than 80% of U.S consumers more likely to become loyal customers to retailers that provide an integrated experience across channels, according to a study by Hybris, a multichannel commerce and communication software provider.

May 7, 2012

Sears has launched SearsLocalAd.com, an online service that provides customers with access to additional local deals beyond the weekly Sears print circular or Sears.com.

May 7, 2012

Warm weather and shifting holidays in March caused retail foot traffic to dip in April. Retail foot traffic in April was 7.6% lower from March, and 2.7% lower on a year-over-year basis. The slow April is the first in the past 3 months to experience a decline in year-over-year and month-over-month retail foot traffic.

April 26, 2012

First quarter sales at the leading online retailer surged 34% to $13.2 billion during the first quarter ended March 31, as the company continues to enjoy a huge competitive advantage by allowing customers to avoid paying sales tax.

April 19, 2012

Walmart and other retailers have fought unsuccessfully for years to level the e-commerce playing field in the United States by requiring Amazon.com and other online-only merchants to collect sales tax. Doing so would eliminate the Internet pure play retailers’ most significant competitive advantage, and for a glimpse of just how significant that would be, look no further than Canada.

April 18, 2012

Target and other retailers have fought unsuccessfully for years to level the e-commerce playing field in the United States by requiring Amazon.com and other online-only merchants to collect sales tax. Doing so would eliminate the Internet-pure-play retailers’ most significant competitive advantage, and for a glimpse of just how significant look no further than Canada.

April 16, 2012

The Commerce Department said Monday that retail sales rose a better-than-expected 0.8% in March as job gains and warmer weather encouraged more consumers to shop.

March 20, 2012

While intentions aren't always equal to results, if NRF's predictions are correct, consumers will be shelling out quite a bit of cash this Easter.

March 1, 2012

Retailers across the board saw increased sales in February, thanks to unseasonably warm weather and increased consumer confidence that got shoppers out of their house and into the store

February 28, 2012

Consumers trust retailers will provide them with safe, effective products -- no easy task when one considers the numerous items any given company can sell. This is especially true for such retailers as Wal-Mart Stores, which has approved a partnership with SGS for safety and compliance testing for all wireless and automotive products sold through Walmart and Sam's Club, both in store and online, for the U.S. market.

February 23, 2012

Losing weight is a little like saving money. Consumers will always intend to do more of both, but then reality sets in and they tend to do neither. Retailers can count on that pattern holding true this year, which is good news because a recent study by the National Retail Federation shows those planning to save their tax refund is at an all time high.

February 22, 2012

Retailers hoping to see a boost in sales this tax season may be out of luck as more Americans this year plan to save their refunds.

February 21, 2012

ANN ARBOR, Mich. — Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.

The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.

February 17, 2012

Advance Auto Parts achieved record sales, profits and store expansion last year and with many of the economic factors that contributed to its 2011 success, expected to remain in place this year expectations are high that 2012 will be another one for the record books.

February 16, 2012

It's a common dilemma for retail stores; customers come in to check out the latest merchandise only to then buy it at a competitor's website.

February 1, 2012

SymphonyIRI Group on Tuesday unveiled its latest segmentation solution called DigitaLink, which leverages SymphonyIRI’s Consumer Network Panel, MarketPulse research and analytic capabilities to segment shoppers into unique profiles, enabling suppliers and retailers to better manage marketing efforts with online consumers.

January 23, 2012

A letter that surfaced last week from Target executives to the company’s suppliers brought back memories of Tom Hanks signature line from the movie A League of Their Own about how there is no crying in baseball.

January 12, 2012

Although online sales grew 15% from 2010 to 2011, many retailers' online ordering, shipping and returns processes failed to keep pace, according to management consultancy Kurt Salmon's rankings of 50 retailers.

January 3, 2012

After a slew of online orders were cancelled in November and December when Best Buy couldn’t keep up with demand, the company issued the following statement last week:

December 23, 2011

An e-commerce solution for branded manufacturers has released a new forecast on how retail shopping will be influenced by the Internet, in addition to mobile and social networking.

December 21, 2011

Three in four (75%) surveyed retail associates and managers feel they provide a better in-store customer experience when equipped with the latest mobile technologies, according to Motorola Solutions’ annual Holiday Shopping Survey.

December 19, 2011

Marketing claims about the lowest prices on the season on limited quantities for limited times are common throughout the holidays as retailers look to create a sense of urgency and close the sale with consumers. But haven’t consumer grown wise to these tactics?

December 12, 2011

Survey data from PriceGrabber, an Experian company, said that many consumers will continue to hit the stores through the final days leading up to Christmas.

December 12, 2011

Let’s face it – the Internet has made comparing prices before you buy a no-brainer. Recent surveys show that consumers are more cost conscious than ever before, which means they will accept nothing less than the lowest price. Increased competition and mounting expense pressures have prompted retailers to turn over every rock in an effort to control costs. Every area of a retailer’s business is now under intense scrutiny and divisions previously thought of as “expense” centers, are being required to either generate revenue or be eliminated.

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