May 22, 2015

Some retailers are starting to realize that the key better customer experiences might be sitting right under their noses. Enter the concept of the “dark store.” 

May 19, 2015

With a title like chief retail innovation officer, Kasey Lobaugh spends a lot of time peering into the future to assess where the retail industry is headed. 

May 19, 2015

Nordstrom is launching another innovative omnichannel capability to make shopping even easier for its tech-savvy customers.

May 19, 2015

Sports Authority wants to make purchase protection "SIMPLR" for its customers with a new partnership with Asurion.

May 19, 2015

The Limited is finally following the lead of a slew of other retailers that have rolled out buy online, pick up in store services for customers.

May 13, 2015

Digital interactions are expected to influence 64 cents of every dollar spent in retail stores by the end of 2015, or $2.2 trillion, according to Deloitte.

May 8, 2015

Loehmann's has added a new e-commerce chief to help build the next phase of the off-price retailer's online marketplace.

May 7, 2015

Kohl's shoppers have responded so well to store pickup for online orders that the retailer is rolling out the service to all 1,164 of its stores in the United States.

May 6, 2015

DSW Inc. has been on a win streak lately, with growing profits and store counts. Now the retailer has notched another win, this time for its excellence in omnichannel retailing.

May 4, 2015

Shopper sentiment surged in the first quarter of 2015 amid optimism over the labor market, job stability, personal finances and gas prices, according to a new survey.

April 30, 2015

Bi-Lo Holdings wants to tap into its shoppers’ digital lifestyles with a 360-degree mobile app and website experience that delivers personalized coupons based customer shopping habits.

April 28, 2015

Amazon may be looking to grab a piece of the B2B pie from retailers such as Staples by launching an Amazon Business marketplace stocked with hundreds of millions of business products.

April 27, 2015

Ace Hardware is America’s favorite home improvement store and Costco is the favorite for home furnishings, according to a new survey by Market Force Information. 

April 27, 2015

Families this year are ready to splurge on jewelry, flowers, gift cards, brunch and apparel for mom.

April 21, 2015

Every brand wants to meet the needs, desires and expectations of today’s consumers. With the explosion of new technologies in the retail space, shoppers have instant access to vast amounts of information dictating every purchasing decision. For retailers to adapt, it’s important for them to first identify the behavioral trends that are gaining momentum in the industry.

April 20, 2015

Overwhelming demand for Target's Lily Pulitzer collection caused a shopping frenzy over the weekend both in stores and online. 

April 17, 2015

Merchandising and marketing concepts such as shoppable videos, digitized stores and social campaigns on Instagram and Twitter were alien ideas to retailers just a few years ago. Not anymore, according to Tom Ebling, CEO of cloud-based e-commerce solutions provider Demandware, who has a unique perspective on what it means to be a “connected brand.”

 

April 9, 2015

New for spring at the world's largest home improvement retailer: an integrated shopping experience.

April 9, 2015

Amazon’s Prime membership is starting to crowd out traditional retailers like Walmart and Target, according to Forbes.

April 8, 2015

ShopperTrak is teaming up with a shopping app called Shopkick to enhance the value proposition retailers offer to their customers in-store. 

April 7, 2015

Specialty retailer Cost Plus World Market and digital retailer Shutterfly are teaming up for an omnichannel Mother’s Day promotion any mom would love.

April 7, 2015

Global cross-border e-commerce provider BorderFree has a new chief marketing officer.

April 1, 2015

Ace Hardware is joining the omnichannel retail fulfillment trend with the rollout of free same-day store pickup for online orders. 

April 1, 2015

Retailers are mostly meeting the needs of today’s omnichannel customer, but there’s still room for improvement, according to a new study.