Content about Proprietary hardware

June 17, 2014

The Mayday button customer service feature Amazon introduced on its Kindle Fire HDX product last fall boasts an average response time of less than 10 seconds, roughly the time it takes other organizations’ automatic voice response system to say, “your call is very important to us….”

July 25, 2013

Increased fulfillment costs and other expense pressures caused Amazon.com to report a second quarter loss of $7 million even though sales increased 22% to $15.7 billion.

November 27, 2012

It’s no surprise that on the heels of record-breaking Cyber Monday sales, heavyweight Amazon reported record sales of its popular Kindle devices.

© 2014 Retailing Today. All Rights Reserved.