May 13, 2015

Digital interactions are expected to influence 64 cents of every dollar spent in retail stores by the end of 2015, or $2.2 trillion, according to Deloitte.

May 13, 2015

The brick-and-mortar shopping experience is getting a social makeover at Tanger Factory Outlet Centers. 

May 7, 2015

Kohl's shoppers have responded so well to store pickup for online orders that the retailer is rolling out the service to all 1,164 of its stores in the United States.

April 27, 2015

Families this year are ready to splurge on jewelry, flowers, gift cards, brunch and apparel for mom.

April 17, 2015

Merchandising and marketing concepts such as shoppable videos, digitized stores and social campaigns on Instagram and Twitter were alien ideas to retailers just a few years ago. Not anymore, according to Tom Ebling, CEO of cloud-based e-commerce solutions provider Demandware, who has a unique perspective on what it means to be a “connected brand.”

 

April 8, 2015

ShopperTrak is teaming up with a shopping app called Shopkick to enhance the value proposition retailers offer to their customers in-store. 

April 7, 2015

Specialty retailer Cost Plus World Market and digital retailer Shutterfly are teaming up for an omnichannel Mother’s Day promotion any mom would love.

March 25, 2015

Yet another study has documented retailers’ inability to keep pace with shoppers’ heightened expectations for a seamless experience driven by all manner of technological advancements.

March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 25, 2015

Weis Markets sees a bright future for online grocery shopping and store pickup. The retailer has expanded the service once again, this time to its West Lawn, Pa., store, marking the 26th location where the retailer has made the service available.

March 23, 2015

Digital-first doesn’t mean digital-only. At least not anymore. Some brands have already embraced that lesson in a bold way, and many others are taking notice. 

March 23, 2015

Most Americans plan to stock up on food and clothing for the Easter holiday, according to the National Retail Federation. 

March 19, 2015

Digital commerce continued its meteoric rise in the fourth quarter, according to the Shopping Index by Demandware.

March 11, 2015

Amazon.com is appealing to early adopters with the launch of a new "store" called Amazon Exclusives.

March 11, 2015

For both customers and merchants, the retail experience is going to transform dramatically over the next five to 10 years as the Internet of Things (IoT) moves from novelty to mainstream. With growth from 900 million units installed in 2009 to a predicted 26 billion by 2020, there are five ways the Internet of Things will drastically alter the retail industry.

March 3, 2015

Online shoppers want multiple search options, a variety of payment options, and when it comes to shipping and returns, “free” is a driving factor to complete the sale, according to a new survey.

February 20, 2015

Best Buy is following the lead of Target and other retailers by partnering with a new app called Curbside at some of its stores. 

January 18, 2015

Retailers interested in fine-tuning their digital pricing strategies may want to look at a new index called the Price Perception Index.

December 15, 2014

Banana Republic is taking an innovative approach to last-minute holiday shoppers this year: top-notch perks and special discounts for procrastinators.

December 8, 2014

A new report looking at consumer shopping habits on mobile phones shows that Sunday is the best day of the week when it comes to sales from mobile shoppers. 

December 3, 2014

Looking to capitalize on the immense popularity of the PBS show Downton Abbey, Cost Plus World Market is having an online tea party and expanding its range of Downton Abbey products just in time for the holiday shopping season. 

December 2, 2014

Shopping at the local mall may soon get a lot more interactive for consumers, if retail property owner Simon and eBay have their way. 

December 1, 2014

Buying tech products was No. 1 on consumers’ shopping lists this past holiday weekend, according to a new survey from the Consumer Electronics Association (CEA). 

November 24, 2014

Younger shoppers make up the demographic group most likely to visit physical stores Thanksgiving weekend, but retailers had better be ready to offer the digital natives an ominchannel experience, according to new research from a leading retail trade group.