March 25, 2015

Retailers must move quickly to improve their ability to deliver a “seamless retail” experience to customers, according to new research by Accenture released Wednesday.

March 25, 2015

Weis Markets sees a bright future for online grocery shopping and store pickup. The retailer has expanded the service once again, this time to its West Lawn, Pa., store, marking the 26th location where the retailer has made the service available.

March 23, 2015

Digital-first doesn’t mean digital-only. At least not anymore. Some brands have already embraced that lesson in a bold way, and many others are taking notice. 

March 23, 2015

Most Americans plan to stock up on food and clothing for the Easter holiday, according to the National Retail Federation. 

March 19, 2015

Digital commerce continued its meteoric rise in the fourth quarter, according to the Shopping Index by Demandware.

March 11, 2015

Amazon.com is appealing to early adopters with the launch of a new "store" called Amazon Exclusives.

March 11, 2015

For both customers and merchants, the retail experience is going to transform dramatically over the next five to 10 years as the Internet of Things (IoT) moves from novelty to mainstream. With growth from 900 million units installed in 2009 to a predicted 26 billion by 2020, there are five ways the Internet of Things will drastically alter the retail industry.

March 3, 2015

Online shoppers want multiple search options, a variety of payment options, and when it comes to shipping and returns, “free” is a driving factor to complete the sale, according to a new survey.

February 20, 2015

Best Buy is following the lead of Target and other retailers by partnering with a new app called Curbside at some of its stores. 

January 18, 2015

Retailers interested in fine-tuning their digital pricing strategies may want to look at a new index called the Price Perception Index.

December 15, 2014

Banana Republic is taking an innovative approach to last-minute holiday shoppers this year: top-notch perks and special discounts for procrastinators.

December 8, 2014

A new report looking at consumer shopping habits on mobile phones shows that Sunday is the best day of the week when it comes to sales from mobile shoppers. 

December 3, 2014

Looking to capitalize on the immense popularity of the PBS show Downton Abbey, Cost Plus World Market is having an online tea party and expanding its range of Downton Abbey products just in time for the holiday shopping season. 

December 2, 2014

Shopping at the local mall may soon get a lot more interactive for consumers, if retail property owner Simon and eBay have their way. 

December 1, 2014

Buying tech products was No. 1 on consumers’ shopping lists this past holiday weekend, according to a new survey from the Consumer Electronics Association (CEA). 

November 24, 2014

Younger shoppers make up the demographic group most likely to visit physical stores Thanksgiving weekend, but retailers had better be ready to offer the digital natives an ominchannel experience, according to new research from a leading retail trade group.

November 19, 2014

Some of the biggest names in the retail industry have partnered with a new online shopping and fundraising platform called iMyne, which aims to make it easy for consumers to earn money and give to their favorite causes after shopping online. 

November 17, 2014

New functionality such as interactive maps, enhanced list-making and search capabilities are designed to make it easier than ever to shop Target.

November 13, 2014

When it comes to getting a great deal, Black Friday and Cyber Monday are big shopping days for consumers. But according to new research from Nielsen, men and women have different shopping behaviors on these two retail holidays.

November 11, 2014

This past summer President Obama turned heads when the White House hosted a curious sounding event called a Maker Faire.

November 10, 2014

Recently, I participated in a strategic conference that included several sessions on how to effectively use advertising and promotion to reach moms, millennials, multiculturals and other shopper segments. 

November 7, 2014

New website BeautyKind.us will enable consumers to give back just by making purchases.  Whether it’s shopping for makeup, skincare, fragrances, hair or nail products, 5% of the purchase price of every product will be donated to the charity of the consumer's choice.

November 4, 2014

Although 83% of consumers say most of their shopping takes place in-store, they still report a variety of disconnects between the in-store and online retail experience.

October 23, 2014

Christmas procrastination knows no boundaries according to a recent survey which shows U.K. shoppers are as bad as Americans when it comes to waiting until the last minute.