February 27, 2015

The 2,200 store Bridgestone Retail Operations group is refining its approach to a key supplier relationship with a new deal involving Shell Lubricants Americas.

February 27, 2015

E-commerce has shaken up the traditional model of selling solely to wholesalers and retailers. It’s also presented brands with new ways to engage with consumers and increase sales.

February 26, 2015

A week after announcing that it would boost wages for its employees, Walmart is stepping up again in a big way with a commitment to close the skills gap of entry level workers. 

February 25, 2015

Ace Hardware’s formula of localizing merchandise and offering individualized customer service is continuing to pay off for the hardware retail cooperative. 

February 25, 2015

Hudson’s Bay Company is forming two joint ventures valued at $4 billion as it aims to bring even more value its lucrative property portfolio. 

February 24, 2015

Neiman Marcus is taking omnichannel retailing to a whole new level by integrating payment technology into its already successful store app.

February 20, 2015

Omnichannel commerce is exposing organizations as "legacy channel impaired." The roles, responsibilities and skills retailers need to sustain success in this brave new commerce world have not kept pace. 

February 20, 2015

Omnichannel commerce is exposing organizations as "legacy channel impaired." The roles, responsibilities and skills retailers need to sustain success in this brave new commerce world have not kept pace. 

February 18, 2015

Customer satisfaction with retail is on the decline for the first time in four years, according to a report by the American Customer Satisfaction Index (ACSI). 

February 18, 2015

Customer satisfaction with retail is on the decline for the first time in four years, according to a report by the American Customer Satisfaction Index (ACSI). 

February 18, 2015

Software Paradigms International Group (SPI) has completed another acquisition, nabbing Direct Tech Inc., to bolster the company’s omnichannel service offering. 

February 18, 2015

Software Paradigms International Group (SPI) has completed another acquisition, nabbing Direct Tech Inc., to bolster the company’s omnichannel service offering. 

February 17, 2015

Snowed in and need a shovel? If you live near an Ace Hardware, you may be able to get that shovel delivered. 

February 17, 2015

Apple is reportedly planning an overhaul of its once ground-breaking retail stores.

February 12, 2015

GNC Holdings Inc. is looking to 2015 as a year of expansion. The retailer plans to open 125 total net new domestic and retail segment locations, and has plans for more.

February 9, 2015

Omnichannel and mobile are the top priorities for retailers this year, according to the 2015 Shop.org/Forrester Research Inc. State of Retailing Online report.

February 9, 2015

Every time a retailer files for bankruptcy I am reminded of a harshly appropriate comment Jay Leno made in a monologue years ago after an icon of American retailing succumbed to market forces. 

February 5, 2015

The retail industry’s data security efforts were upgraded week when the Retail Industry Leaders Association named the former Texas chief information security officer to lead the trade group’s new intelligence sharing organization. 

February 4, 2015

Staples has entered an agreement to acquire Office Depot in a cash and stock deal valued at $6.3 billon that is sure to face a high degree of regulatory scrutiny.

February 3, 2015

Wage and hour issues are ever present in the retail industry. Retailers are under constant pressure to control expenses, the largest component of which is labor. In 2015, local, state and federal officials are poised to take actions that will likely increase the cost of labor for retailers. Retailers must remain alert for these coming changes and begin planning for their impact long before their effective dates.

February 2, 2015

Target may not have been very successful in Canada, but the retailer has an altogether different strategy for the United States, where it will open 15 stores in 2015.

Target says it plans to open more small store formats than suburban big box stores this year.

The Minneapolis-based retailer will bring its smallest store, TargetExpress, which at 20,000 square feet is about a sixth of the size of its traditional big box stores, to two more metropolitan areas this year with one store slated for Chicago and two for the Washington, D.C., area.

January 30, 2015

E-commerce giant Amazon.com is upping the ante on its free shipping policy. 

 

January 30, 2015

Hundreds of retail industry power players and leaders helped the National Retail Federation raise $1.2 million for student scholarships at a gala in New York City.

January 30, 2015

Like many buzzwords in the industry, from cloud to big data, the term “digital” is evolving. In the retail realm, the term “digital” is creating a customer experience that is easy to use and highly reliable with no manual interference required. But what does becoming a “digital retailer” really mean?